Resident Experience Leader | Community Manager

Ingenia Communities Group; Logan City; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Staff discounts on Ingenia Holidays

Employee referral program

Employee recognition programs

Ongoing training and development

Career progression opportunities

Job summary

Ingenia Lifestyle Chambers Pines is seeking an experienced Community Manager to lead the day-to-day operations of a 485-home land-lease community in the Logan region. You will be the face of the community, champion resident experience and ensure high standards of presentation, safety and compliance.

You’ll lead a dedicated team, build meaningful resident relationships, manage budgets and contractor activities, and continually seek opportunities to enhance the lifestyle offering for residents.

Qualifications

• Proven leadership experience in community management or related field.
• Strong focus on delivering exceptional customer experiences.
• Ability to influence, engage and communicate with diverse groups.
• Empathy, emotional intelligence and resident wellbeing commitment.
• Excellent leadership and people management skills.
• Experience managing budgets, operations and priorities.
• Highly organized with strong attention to detail.
• Thrives in people-centric, service-oriented environments.

Responsibilities

• Lead the day-to-day operations of the community.
• Foster resident relationships and champion resident experience.
• Oversee budgets, contractor activities and safety compliance.
• Coordinate community events and lifestyle programs.
• Develop and coach a high-performing team.
• Partner with stakeholders to drive continuous improvement.

Skills

Leadership

Customer service

Communication

Budget management

Team development

Stakeholder engagement

Event planning

Problem solving

Job description

Ingenia Lifestyle Chambers Pines is seeking an experienced Community Manager to lead the day-to-day operations of a 485-home land-lease community in the Logan region. You will be the face of the community, champion resident experience and ensure high standards of presentation, safety and compliance.

You’ll lead a dedicated team, build meaningful resident relationships, manage budgets and contractor activities, and continually seek opportunities to enhance the lifestyle offering for residents.