Assistant Community Manager — Resident Experience & Operations

Ingenia Communities Group; Logan City; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Staff discounts on Ingenia Holiday Par

Employee referral program

Employee of the Month and Employee of/

Job summary

Ingenia Communities Group is seeking an experienced Assistant Community Manager to support day-to-day operations at Ingenia Lifestyle Chambers Pines, a completed land lease community in the Logan Region of Brisbane.

You will assist with resident experience, administration, financial processes, compliance, home re-sales and community presentation while developing broader operational leadership. Work closely with the Community Manager to maintain high standards and strong resident relationships.

Qualifications

• Leadership experience in community management or related fields.
• Strong customer service and relationship-building abilities.
• Excellent communication and interpersonal skills.
• Empathetic and resident-centred approach.
• Highly organized with attention to detail.

Responsibilities

• Support the Community Manager with day-to-day operational management of the Community.
• Assist with resident experience, administration, financial processes, compliance and home re-sales.
• Coordinate with Sales and Community teams for smooth operations.
• Inspect facilities to ensure presentation, safety and asset performance.
• Provide coverage during leave and support broader Community Manager functions.

Skills

Leadership experience

Customer service

Communication skills

Empathy

Attention to detail

Problem solving

Service excellence

Community focus

Job description

Ingenia Communities Group is seeking an experienced Assistant Community Manager to support day-to-day operations at Ingenia Lifestyle Chambers Pines, a completed land lease community in the Logan Region of Brisbane.

You will assist with resident experience, administration, financial processes, compliance, home re-sales and community presentation while developing broader operational leadership. Work closely with the Community Manager to maintain high standards and strong resident relationships.