Assistant Community Manager - Chambers Pines Lifestyle

Ingenia Holidays; Brisbane; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Staff discounts on Ingenia Holiday P—k

Employee referral program

Employee recognition programs

Ongoing training and career growth

Positive community-focused culture

Job summary

Ingenia Holidays is seeking an experienced Assistant Community Manager to support day-to-day operations at Chambers Pines Lifestyle, a 480-home land-lease community in the Logan Region of Brisbane. You will oversee resident experience, administration and financial processes while developing leadership capabilities.

You’ll help ensure high standards, compliance and proactive resident care, collaborating across teams to deliver outstanding experiences for residents every day.

Qualifications

• Have prior leadership experience in community management or related fields.
• Passion for delivering exceptional customer experiences and building relationships.
• Ability to influence, engage and communicate with people from diverse backgrounds.
• Demonstrate empathy, emotional intelligence and commitment to resident wellbeing.
• Highly organized with exceptional attention to detail.
• Enjoy solving problems and balancing resident needs with business outcomes.

Responsibilities

• Support the Community Manager with day-to-day operational management and coverage during leave.
• Assist with community financial processes, including invoices, POs and debtor/resident follow-up.
• Support compliance and risk management, including records and follow-ups.
• Regularly inspect facilities and common areas and coordinate timely follow-up on issues.
• Assist with resident home resales, including inquiries and inspections.
• Develop broader Community Management capability through cross-training and delegation.

Job description

Assistant Community Manager - Chambers Pines Lifestyle

Chambers Flat QLD 4133, Australia

Posted Tuesday 10 November 2026 at 2:00 pm

Be Part of Something Bigger at Ingenia!

At Ingenia Lifestyle, we create vibrant communities where residents enjoy a connected, active and rewarding lifestyle. As one of Australia's leading owners, operators and developers of land lease communities, we are committed to delivering exceptional resident experiences and building communities people are proud to call home.

Our communities are more than places to live. They are places where people build friendships, pursue their passions, and enjoy a true sense of belonging. We are looking for people who share our belief that every interaction matters and who are passionate about creating outstanding customer experiences.

If you're ready to join a team where service, connection and resident satisfaction are at the heart of everything we do, we'd love to hear from you.

We are seeking an experienced and passionate Assistant Community Manager to support the day-to-day operations of Ingenia Lifestyle Chambers Pines, a completed land lease community in the Logan Region of Brisbane, comprising 480 homes.

This is far more than an operational role. As Assistant Community Manager, you will support the Community Manager in the effective day-to-day operation of the Community, including resident experience, administration, financial processes, compliance, home re-sales, community presentation and operational activities, while developing the capability to provide broader operational support and leadership when required. You will create an environment where residents feel welcomed, valued, heard and supported, while ensuring the community continues to operate to the highest standards.

Why You’ll Love Life at Ingenia

At Ingenia, we believe our people create the experiences that set us apart. We invest in our teams and provide the support, flexibility and development opportunities needed to thrive.

• Staff discounts on Ingenia Holiday Parks, often exceeding 50%
• Employee referral program
• Employee of the Month and Employee of the Year recognition programs
• Ongoing training, professional development and career progression opportunities
• The opportunity to make a genuine difference in the lives of our residents every day

In this Role, You’ll

• Support the Community Manager with the day-to-day operational management of the Community and provide appropriate coverage during periods of leave or absence.
• Support Community financial processes, including invoice processing, purchase orders, debtor and resident account follow-up.
• Support Community compliance and risk management, including required checks, record keeping, follow-up of actions and escalation of identified risks or compliance matters.
• Regularly inspect the Community, facilities and common areas to identify presentation, maintenance, safety and asset-performance issues and support timely follow-up.
• Assist the Community Manager with resident home resales, including administration, purchaser enquiries and inspections, documentation and coordination with relevant Sales and Community teams.
• Develop broader Community Management capability through cross-training, delegated responsibilities and exposure to Community Manager functions.

You’re Likely a Match If You

• Have previous leadership experience in community management, retirement living, aged care, hospitality, tourism, customer service or a related field.
• Are passionate about delivering exceptional customer experiences and building strong relationships.
• Have a proven ability to influence, engage and communicate with people from diverse backgrounds.
• Demonstrate empathy, emotional intelligence and a genuine commitment to resident wellbeing.
• Are highly organised with exceptional attention to detail.
• Enjoy solving problems and finding practical solutions that balance resident needs with business outcomes.
• Thrive in environments where people, service excellence and community are at the centre of success.

Let’s Create Amazing Experiences Together

At Ingenia, our residents choose us because of the lifestyle we provide, and our people are what bring that lifestyle to life.

If you are passionate about customer experience, community connection and leading a team that makes a genuine difference every day, we invite you to join us as Assistant Community Manager at Ingenia Lifestyle Chambers Pines.

Lead a community where residents don't just live, they thrive.

Our Recruitment Process

We keep things simple and supportive:

• Apply via our website; no cover letter needed
• Quick phone chat with People & Culture
• Interview with your future manager
• Interview with Area Manager
• Background checks
• Offer and onboarding; welcome aboard!

All applicants must be able to work in Australia and provide evidence of working rights, as well as undergo a National Police Check.

Let’s Create Amazing Experiences Together

Ready to do what matters, and know you matter? Join us and help bring great experiences to life, starting with you.