Lifestyle Community Manager – Resident Experience

Ingenia; Port Stephens; In loco; AUD 90.000 - 120.000; Tempo pieno

Descrizione del lavoro

Ingenia is seeking a Community Manager – Lifestyle to lead day-to-day operations across multiple communities in Australia, ensuring alignment with HOME principles. You will supervise teams, manage tenancy processes, and drive resident satisfaction while delivering strong financial performance.

The role focuses on fostering belonging, coordinating wellbeing events, and partnering with sales and development where communities are under development.

Competenze

• Proven ability to build strong relationships with residents and teams.
• Experience leading community operations and managing budgets.
• Strong planning, prioritisation and organisational skills.
• Ability to make timely, informed decisions and resolve issues.

Mansioni

• Deliver a consistently high resident experience and monitor satisfaction metrics.
• Oversee day-to-day operations, tenancy management, welcome programs and resident relations.
• Lead budgeting, planning and capital expenditure needs for the community.
• Foster connections through resident groups, events and timely issue resolution.
• Oversee asset presentation, refurbishment and capital works to maintain quality.
• Ensure safety, environmental and compliance standards are met across the site.
• Lead a team and manage contractors to deliver high-performance resident experiences.

Conoscenze

Customer relationship management

Leadership

Planning & organising

Decision making

Safety & compliance

Communication

Descrizione del lavoro

Ingenia is seeking a Community Manager – Lifestyle to lead day-to-day operations across multiple communities in Australia, ensuring alignment with HOME principles. You will supervise teams, manage tenancy processes, and drive resident satisfaction while delivering strong financial performance.

The role focuses on fostering belonging, coordinating wellbeing events, and partnering with sales and development where communities are under development.