Resident Experience Coordinator

Scape Australia; Sydney; Presencial; AUD 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health & wellbeing initiatives

Rewards program

Leave benefits

Employee discounts

Inclusive culture

Descripción de la vacante

Scape Australia is seeking a proactive Customer Experience ambassador to welcome residents, manage check-ins and check-outs, and support front-of-house operations.

You will build connections, handle leases and records with accuracy, help run resident events, and collaborate with the Student Experience team to create a vibrant community.

The role requires clear communication, reliability, and a positive, professional approach to every interaction; a National Police Check and WWCC may be required.

Responsabilidades

• Welcome residents and visitors with energy, managing check-ins, check-outs, and front-of-house operations.
• Build genuine connections, listen, and respond to residents with care and professionalism.
• Handle leases, accounts, and records with accuracy and confidence.
• Bring the community to life through events, activations, and student programs.
• Go above and beyond to create memorable experiences that make residents feel at home.
• Team up with colleagues to hit targets, solve challenges, and keep operations running smoothly.

Descripción del empleo

Scape Australia is seeking a proactive Customer Experience ambassador to welcome residents, manage check-ins and check-outs, and support front-of-house operations.

You will build connections, handle leases and records with accuracy, help run resident events, and collaborate with the Student Experience team to create a vibrant community.

The role requires clear communication, reliability, and a positive, professional approach to every interaction; a National Police Check and WWCC may be required.