Residence Manager

Arcare Aged Care; Borough of Queenscliffe; On-site; AUD 110,000 - 160,000; Full time

Benefits offered by this job

Professional development

Career progression

Job summary

Arcare Point Lonsdale is seeking a Residence Manager to lead our 90-bed residence. This permanent full-time role focuses on creating a safe, supportive and comfortable environment while providing clear leadership across clinical, environmental, catering, lifestyle and administration teams.

You will oversee budgeting and financial management, drive quality improvement, ensure regulatory compliance and maintain open, compassionate communication with residents, families and staff.

Qualifications

• Experience in aged care/health services management.
• Current AHPRA Registration.
• Comprehensive understanding of aged care regulations and trends.
• Strong financial accountability and stewardship.
• Excellent verbal and written communication skills.
• Effective problem-solving abilities.
• Proven leadership and staff development capabilities.

Responsibilities

• Staff Management: Overseeing Leadership roles across Clinical, Environmental, Catering, Lifestyle and Administration.
• Resident Support: Collaborating with clinical staff to meet residents' physical, emotional, and social needs.
• Budgeting and Financial Management: Developing and managing budgets for the Residence.
• Quality Improvement: Implementing initiatives to enhance care and services.
• Regulatory Compliance: Ensuring adherence to aged care laws and standards.
• Communication: Maintaining open dialogue with residents, families and staff.

Skills

Management experience

AHPRA Registration

Regulatory knowledge

Financial accountability

Communication

Problem solving

Leadership

Job description

Residence Manager - Arcare Point Lonsdale

• 90-Bed Residence
• Permanent Full-time opportunity
• Opportunities for Professional Development and Career Progression

About The Role

Arcare believes that care and support is shaped by the quality of the relationships and interactions between residents, families and team members.

The Residence Manager plays a crucial role in creating a safe, supportive, and comfortable environment for Arcare residents. You will ensure that the Residence operates efficiently, provide leadership, direction, care and financial management, while overseeing a diverse workforce. You will be instrumental in the overall success of the Residence, and the well-being of its' employees and residents.

Your Primary Duties Will Be

• Staff Management: Overseeing and managing Leadership roles, including Clinical, Environmental, Catering, Lifestyle and Administration. This includes hiring, training, and performance evaluations to ensure a competent and well-functioning team.
• Resident Support: Collaborating with clinical staff to ensure that residents receive high-quality care that meets their physical, emotional, and social needs.
• Budgeting and Financial Management: Developing and managing budgets for the Residence, allocating resources effectively to support the needs of residents and staff while maintaining cost-effectiveness.
• Quality Improvement: Implementing quality and continuous improvement initiatives to enhance the overall standard of care and services provided to residents.
• Regulatory Compliance: Ensuring adherence to relevant laws, regulations, and industry standards specific to aged care facilities.
• Communication: Maintaining effective communication with residents, their families, staff, and external stakeholders to address concerns, provide updates, and foster a positive and transparent environment.

What We're Looking For

• Previous Management experience in Aged Care or Health Services Sector
• Current AHPRA Registration
• Comprehensive understanding of the aged care industry, including regulations, compliance requirements, best practices and emerging trends
• Exhibit a high level of financial accountability.
• Excellent verbal and written communication skills
• Proficient in problem-solving, tackling challenges with skill and efficiency
• Exhibit leadership qualities, inspire, and actively support the development of employees

About Arcare

As one of Australia’s leading aged care providers, Arcare operates over 60 residences across QLD, NSW, ACT, SA and VIC, supported by more than 10,000 team members. Our focus is simple - building meaningful relationships between residents, families, and staff, with our residents at the heart of everything we do.

Our people and culture set us apart and our ongoing focus of working together as one team.

Applicants must have Australian Working Rights and hold (or be willing to obtain) a NDIS Worker Screening Check.

Arcare is proud to celebrate diversity and is an equal opportunity employer.