Residence Manager

Arcare; City of Melbourne; On-site; AUD 130,000 - 180,000; Full time

Job summary

Arcare Werribee is seeking a Residence Manager for our 120-bed home. You will lead a diverse team, oversee clinical and non-clinical operations, and ensure high-quality care and a safe living environment for residents.

In this permanent full-time role, you’ll manage budgets, drive quality improvements, ensure regulatory compliance, and foster strong relationships with residents, families, and staff. Australian Working Rights and NDIS Worker Screening may be required.

Qualifications

• Previous management experience in aged care or health services.
• Current AHPRA Registration.
• Comprehensive understanding of aged care regulations and compliance.
• Exhibit a high level of financial accountability.
• Excellent verbal and written communication skills.

Responsibilities

• Staff Management: oversee leadership roles including clinical, environmental, catering, lifestyle and admin; hiring, training and evaluations.
• Resident Support: collaborate with clinical staff to ensure high-quality, holistic resident care.
• Budgeting and Financial Management: develop and manage budgets, allocate resources, ensure cost-effectiveness.
• Quality Improvement: implement initiatives to enhance care standards and services.
• Regulatory Compliance: ensure adherence to laws, regulations and industry standards.
• Communication: maintain open communication with residents, families, staff and external stakeholders.

Skills

Staff Leadership

Communication

Problem-solving

Financial accountability

Education

Current AHPRA Registration

Job description

Residence Manager – Arcare Werribee

• 120-Bed Residence
• Permanent Full-time opportunity
• Opportunities for Professional Development and Career Progression

About the Role

Arcare believes that care and support is shaped by the quality of the relationships and interactions between residents, families and team members.

The Residence Manager plays a crucial role in creating a safe, supportive, and comfortable environment for Arcare residents. You will ensure that the Residence operates efficiently, provide leadership, direction, care and financial management, while overseeing a diverse workforce. You will be instrumental in the overall success of the Residence, and the well-being of its' employees and residents.

Your primary duties will be:

• Staff Management: Overseeing and managing Leadership roles, including Clinical, Environmental, Catering, Lifestyle and Administration. This includes hiring, training, and performance evaluations to ensure a competent and well-functioning team.
• Resident Support: Collaborating with clinical staff to ensure that residents receive high-quality care that meets their physical, emotional, and social needs.
• Budgeting and Financial Management: Developing and managing budgets for the Residence, allocating resources effectively to support the needs of residents and staff while maintaining cost-effectiveness.
• Quality Improvement: Implementing quality and continuous improvement initiatives to enhance the overall standard of care and services provided to residents.
• Regulatory Compliance: Ensuring adherence to relevant laws, regulations, and industry standards specific to aged care facilities.
• Communication: Maintaining effective communication with residents, their families, staff, and external stakeholders to address concerns, provide updates, and foster a positive and transparent environment.

What we're looking for

• Previous Management experience in Aged Care or Health Services Sector
• Current AHPRA Registration
• Comprehensive understanding of the aged care industry, including regulations, compliance requirements, best practices and emerging trends
• Exhibit a high level of financial accountability.
• Excellent verbal and written communication skills
• Proficient in problem-solving, tackling challenges with skill and efficiency
• Exhibit leadership qualities, inspire, and actively support the development of employees

About Arcare

As one of Australia’s leading aged care providers, Arcare operates over 60 residences across QLD, NSW, ACT, SA and VIC, supported by more than 10,000 team members. Our focus is simple - building meaningful relationships between residents, families, and staff, with our residents at the heart of everything we do.

Applicants must have Australian Working Rightsand hold (or be willing to obtain) a NDIS Worker Screening Check.

Arcare is proud to celebrate diversity and is an equal opportunity employer.