Residence Manager

Arcare; Australian Capital Territory; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Brand new 124 suite residence

Reward & Recognition programs

Employee Assistance Program

Job stability with meaningful work

Job summary

Arcare is seeking a Residence Manager to lead a new 124-suite residence opening in June 2027. You will supervise clinical, environmental, catering, lifestyle and administration teams, ensuring a safe, supportive and cost-effective operation that puts residents first.

You will drive quality improvement, manage budgets, comply with aged care regulations, and communicate clearly with residents, families and stakeholders.

Qualifications

• Previous management experience in aged care or health services.
• Current AHPRA Registration.
• Strong understanding of aged care regulations and compliance.
• Demonstrated financial accountability and budgeting skills.
• Excellent verbal and written communication.
• Proven leadership to develop and inspire staff.

Responsibilities

• Staff Management: Overseeing and managing Leadership roles, including Clinical, Environmental, Catering, Lifestyle and Administration.
• Resident Support: Collaborating with clinical staff to ensure that residents receive high-quality care that meets their physical, emotional, and social needs.
• Budgeting and Financial Management: Developing and managing budgets for the Residence, allocating resources effectively to support the needs of residents and staff while maintaining cost-effectiveness.
• Quality Improvement: Implementing quality and continuous improvement initiatives to enhance the overall standard of care and services provided to residents.
• Regulatory Compliance: Ensuring adherence to relevant laws, regulations, and industry standards specific to aged care facilities.
• Communication: Maintaining effective communication with residents, their families, staff, and external stakeholders to address concerns, provide updates, and foster a positive and transparent environment.

Skills

Leadership

Financial management

Regulatory compliance

Communication

Problem solving

Aged care knowledge

Job description

• Brand new 124 suite residence, opening in June 2027
• Reward & Recognition programs
• Employee Assistance Program
• Job stability with meaningful and deeply rewarding work

About the Role

Arcare believes that care and support is shaped by the quality of the relationships and interactions between residents, families and team members.

The Residence Manager plays a crucial role in creating a safe, supportive, and comfortable environment for Arcare residents. You will ensure that the Residence operates efficiently, provide leadership, direction, care and financial management, while overseeing a diverse workforce. You will be instrumental in the overall success of the Residence, and the well-being of its' employees and residents.

Your primary duties will be:

• Staff Management: Overseeing and managing Leadership roles, including Clinical, Environmental, Catering, Lifestyle and Administration. This includes hiring, training, and performance evaluations to ensure a competent and well-functioning team.
• Resident Support: Collaborating with clinical staff to ensure that residents receive high-quality care that meets their physical, emotional, and social needs.
• Budgeting and Financial Management: Developing and managing budgets for the Residence, allocating resources effectively to support the needs of residents and staff while maintaining cost-effectiveness.
• Quality Improvement: Implementing quality and continuous improvement initiatives to enhance the overall standard of care and services provided to residents.
• Regulatory Compliance: Ensuring adherence to relevant laws, regulations, and industry standards specific to aged care facilities.
• Communication: Maintaining effective communication with residents, their families, staff, and external stakeholders to address concerns, provide updates, and foster a positive and transparent environment.

What we're looking for

• Previous Management experience in Aged Care or Health Services Sector
• Current AHPRA Registration
• Comprehensive understanding of the aged care industry, including regulations, compliance requirements, best practices and emerging trends
• Exhibit a high level of financial accountability.
• Excellent verbal and written communication skills
• Proficient in problem-solving, tackling challenges with skill and efficiency
• Exhibit leadership qualities, inspire, and actively support the development of employees

About Arcare

As one of Australia’s leading aged care providers, Arcare operates over 60 residences across QLD, NSW, ACT, SA and VIC, supported by more than 10,000 team members. Our focus is simple; building meaningful relationships between residents, families, and staff, with our residents at the heart of everything we do.

Applicants must have Australian Working Rights and hold (or be willing to obtain) a NDIS Worker Screening Check.

Arcare is proud to celebrate diversity and is an equal opportunity employer.

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