Request Processing & Invoice Reconciliation Officer/Administrator

Metrotrain; Melbourne; On-site; AUD 65,000 - 95,000; Full time

Benefits offered by this job

Free Myki travel across Victoria

Job summary

Metro Trains Melbourne is seeking a motivated Supply Coordinator to join our Infrastructure team on a permanent full-time basis. Based at the E‑Gate office in Docklands, the role supports operational delivery by coordinating resources, suppliers, and financial processes.

You will manage end-to-end invoicing reconciliation, maintain supplier reports, and collaborate with internal stakeholders to ensure timely delivery of services and accurate data for reporting.

Qualifications

• Strong administrative and organisational skills with exceptional attention to detail.
• Advanced Microsoft Excel knowledge and capability.
• Proven experience coordinating high volume of Invoices and maintaining accurate end‑to‑end data tracking.
• Ability to manage competing priorities in a fast‑paced environment.
• Strong communication and stakeholder management skills.
• Experience with financial administration, high volume invoice reconciliation, and reporting.
• A proactive approach to problem‑solving and continuous improvement.

Responsibilities

• Process labour, safe‑working, and plant requests accurately and efficiently in line with MTM processes and procedures, ensuring requests are progressed within tight timeframes.
• Coordinate with suppliers and internal stakeholders to ensure timely delivery of resources and services.
• Track requests end‑to‑end, from initial submission through booking, completion, and invoicing reconciliation.
• Prepare, update, and maintain multiple supplier reports and spreadsheets, contributing accurate data and information to support management reporting.
• Working autonomously to ensure timely resolution while escalating issues where required.
• Work collaboratively across teams and provide guidance to managers on operational enquiries and process.

Skills

Administrative skills

Attention to detail

Stakeholder management

Communication

Problem solving

Continuous improvement

Financial administration

Tools

Microsoft Excel

Job description

Melbourne is Australia’s fastest growing city, and public transport is vital to keeping it moving. Since 2009, Metro has proudly operated and maintained a world-class train service and delivered major transport projects that shape the future of our city. Guided by our value of Safely Always, we are one team dedicated to ensuring everyone gets home safely while helping to connect and create a better Melbourne.

About the Role

Metro Trains Melbourne is seeking a motivated and detail-oriented Supply Coordinators to join our Infrastructure team on a permanent full-time basis.

Based at our E‑Gate office in Docklands, this role plays a key part in supporting operational delivery through the coordination of resources, suppliers, and financial processes.

Working closely with internal stakeholders and external partners, you will ensure the timely and accurate management of third party labour and plant requirements across a range of infrastructure works.

Please note

The primary focus of this role will be Invoice Reconciliation.

What you’ll be doing

• Process labour, safe‑working, and plant requests accurately and efficiently in line with MTM processes and procedures, ensuring requests are progressed within tight timeframes
• Coordinate with suppliers and internal stakeholders to ensure timely delivery of resources and services
• Track requests end‑to‑end, from initial submission through booking, completion, and invoicing reconciliation
• Prepare, update, and maintain multiple supplier reports and spreadsheets, contributing accurate data and information to support management reporting
• Working autonomously to ensure timely resolution while escalating issues where required
• Work collaboratively across teams and provide guidance to managers on operational enquiries and process

About You

• Strong administrative and organisational skills with exceptional attention to detail
• Advanced Microsoft Excel knowledge and capability
• Proven experience coordinating high volume of Invoices and maintaining accurate end‑to‑end data tracking
• Ability to manage competing priorities in a fast‑paced environment
• Strong communication and stakeholder management skills
• Experience with financial administration, high volume invoice reconciliation, and reporting
• A proactive approach to problem‑solving and continuous improvement

Why Apply?

• Free Myki travel across Victoria.
• Help keep Melbourne moving every day.
• Access flexible working options, subject to the requirements of the role.
• Benefit from career development, wellbeing initiatives and employee benefits.
• Join an inclusive workplace guided by our values: Safely Always, Caring, One Team, Dependable and Make a Difference.

Applications for this position will close on Sunday 22nd November 2026 however shortlisting may commence prior.

Metro’s commitment to an inclusive workforce

At Metro, we move Melbourne and we’re powered by our people. We’re committed to building a workforce that reflects our diverse communities and celebrates the unique perspectives each person brings. Inclusion, respect and opportunity shape how we work and we invite you to join us in creating a workplace where everyone can thrive.