Scheduling Officer

Metro Trains Melbourne; Melbourne; Sur place; AUD 90 000 - 120 000; Plein temps

Résumé du poste

Metro Trains Melbourne is seeking multiple Scheduling Officers for a maximum-term contract based in Melbourne's CBD. You will develop and issue daily timetables to support safe, reliable rail services, including special events and network access activities.

The role involves coordinating with internal teams and external operators, analysing data, and identifying process improvements to enhance scheduling efficiency and safety.

Qualifications

• Degree qualification in Engineering, Science, Business Analytics, Transport Planning, or equivalent industry experience.
• Strong analytical and problem-solving skills; ability to interpret data and identify process improvements.
• Demonstrated stakeholder management and communication skills; influence outcomes across internal and external stakeholders.
• Ability to identify, assess and manage risk with a strong commitment to safety, compliance and operational excellence.

Responsabilités

• Coordinate train service scheduling, alternative transport arrangements, track access and track machine movements to support operational, project and infrastructure requirements.
• Develop and deliver daily, special event and contingency timetables to support planned works and disruptions.
• Produce daily timetable alterations and documentation; ensure changes are safe, compliant and aligned with MTM obligations.
• Liaise with other rail operators to coordinate and approve train movements through the MTM network.
• Analyze technical information and data to support timetable planning and network access requirements.
• Identify opportunities to improve scheduling processes, including simplification and automation of tools and methods.
• Collaborate with internal and external stakeholders to support operational outcomes and continuous improvement initiatives.

Connaissances

Analytical skills

Stakeholder management

Safety & compliance

Formation

Engineering/Science/Analytics/Transport Planning degree

Outils

Timetable Management System (TMS)

Description du poste

Melbourne is Australia's fastest growing city, and public transport is vital to keeping it moving. Since 2009, Metro has proudly operated and maintained a world-class train service and delivered major transport projects that shape the future of our city. Guided by our value of Safely Always, we are one team dedicated to ensuring everyone gets home safely while helping to connect and create a better Melbourne.

We are seeking multiple motivated Scheduling Officers to join the MTM team on a maximum-term contract until July 2027, based at Transport House on Collins Street in Melbourne's CBD.

About the Role

Play a key role in keeping Melbourne moving by developing and issuing daily train timetables that support safe, reliable and efficient rail services, including special events, infrastructure works and network access activities.

What We Offer

• A rewarding opportunity to help shape and deliver Melbourne's daily rail services, keeping our customers moving safely and efficiently.
• Exposure to complex operational planning, major infrastructure projects and special events across one of Australia's largest metropolitan rail networks.
• Ongoing learning and development opportunities, supported by experienced leaders in a collaborative and inclusive team environment.
• Competitive employment conditions and the opportunity to build a long-term career while making a meaningful impact on Melbourne's rail network.

Key Responsibilities

• Coordinate train service scheduling, alternative transport arrangements, track access and track machine movements to support operational, project and infrastructure requirements.
• Develop and deliver daily, special event and contingency timetables to support planned works and unexpected disruptions across the network.
• Produce daily timetable alterations and associated documentation, ensuring all changes are safe, compliant and aligned with MTM's operational obligations.
• Liaise with other rail operators to coordinate and approve altered or additional train movements through the MTM network.
• Analyse technical information and reporting data to support effective timetable planning and network access requirements.
• Identify opportunities to improve scheduling processes, including the simplification and automation of tools and methods.
• Collaborate with internal and external stakeholders to support operational outcomes and continuous improvement initiatives.

Qualifications, Skills and Experience

• Degree qualification in Engineering, Science, Business Analytics, Transport Planning, or equivalent industry experience.
• Strong analytical and problem-solving skills, with the ability to interpret data and identify process improvements.
• Demonstrated stakeholder management and communication skills, with the ability to influence outcomes across a range of internal and external stakeholders.
• Ability to identify, assess and manage risk while maintaining a strong commitment to safety, compliance and operational excellence.

Mandatory

• Demonstrated experience of timetable preparation and publication processes within the Timetable Management System (TMS) environment.
• Demonstrated knowledge of fleet and infrastructure maintenance and servicing requirements.
• Experience and knowledge of Safe Working systems applicable to MTM Network
• Experience and knowledge of the configuration of the Metropolitan trains system, stations, train operations, train fleet and terminal working.
• Proficiency in computer-based systems and a continuous improvement mindset, including process simplification and optimisation.

Recruitment Process

• A phone conversation with our Talent Acquisition team.
• Interview(s) to discuss your experience, technical capabilities and suitability for the role.
• Successful candidates will be required to complete reference checks and pre-employment assessments, including a National Police Check and Category 4 Rail Medical.
• An employment offer and onboarding into the Metro team.

Interested?

Join Metro's Scheduling team and play a key role in developing and coordinating train timetables that support the safe, reliable and efficient operation of Melbourne's rail network, helping to keep our city moving every day.

Not sure you meet every requirement?

Metro Trains Melbourne is committed to building a diverse and inclusive workforce that reflects the communities we serve.

Applications Close

Applications close: Wednesday 18th November 2026