Asset Information And Business Specialist

Metrotrain; Melbourne; On-site; AUD 110,000 - 150,000; Full time

Job summary

Metrotrain is seeking an Asset Information and Business Specialist to lead asset management activities, drive process improvements, and ensure governance across asset handover from Projects within the Asset Management Strategy. The role is based in Melbourne at Collins Street and focuses on aligning BAU activities with organisational objectives.

You will own and govern asset information processes, collaborate with diverse stakeholders, and deliver practical, value-driven IT/OT asset management

Qualifications

• Experience with Asset Management systems, processes and technologies.
• Experience with Enterprise Asset Management (EAM) systems and information management.
• Experience in an Asset Intensive industry.
• Experience writing and coordinating procedural documentation.
• Demonstrated ability to communicate with influence across stakeholders across a multi-disciplinary organisation.

Responsibilities

• Develop, implement, and improve asset management processes, systems, and governance frameworks aligned with organisational strategy, contractual obligations and business requirements.
• Lead business analysis activities by facilitating workshops, gathering and documenting requirements, identifying process gaps and developing practical solutions to drive operational improvements.
• Champion continuous improvement initiatives, proactively identifying opportunities for change and leading the implementation of sustainable process and system enhancements.
• Build and maintain strong relationships with a diverse range of technical and non-technical stakeholders, influencing outcomes and effectively managing expectations across all levels of the organisation.
• Provide subject matter expertise across IT and OT asset management systems, ensuring accurate asset registration, data integrity, traceability and effective utilisation of the capability offered by these systems.
• Translate complex business challenges into practical, value-driven solutions that support strategic and operational objectives.

Skills

Stakeholder communication

Business analysis

Process improvement

Asset management knowledge

Education

Tertiary qualification in IT or Engineering

Job description

Melbourne is Australia’s fastest growing city, and public transport is vital to keeping it moving. Since 2009, Metro has proudly operated and maintained a world-class train service and delivered major transport projects that shape the future of our city. Guided by our value of Safely Always, we are one team dedicated to ensuring everyone gets home safely while helping to connect and create a better Melbourne.

About the role

We have an exciting opportunity for an Asset Information and Business Specialist to join our Operational Control & Management System Division. In this role you’ll lead asset management activities to support activities across process improvements, asset management strategies, contractual obligations based on emerging business needs.

You’ll take ownership and lead the creation of processes and governing of compliance across asset handover from Projects whilst ensuring BAU activities are aligned as part of Asset Management Strategy and framework.

This is a full-time role based out of our Collins Street office.

Key Responsibilities

• Develop, implement, and continuously improve asset management processes, systems, and governance frameworks aligned with organisational strategy, contractual obligations and business requirements
• You’ll lead business analysis activities by facilitating workshops, gathering and documenting requirements, identifying process gaps and developing practical solutions to drive operational improvements
• You’ll champion continuous improvement initiatives, proactively identifying opportunities for change and leading the implementation of sustainable process and system enhancements
• Build and maintain strong relationships with a diverse range of technical and non-technical stakeholders, influencing outcomes and effectively managing expectations across all levels of the organisation
• Provide subject matter expertise across our Information Technology (IT) and Operational Technology (OT) asset management systems, ensuring accurate asset registration, data integrity, traceability and effective utilisation of the capability offered by these systems
• Leverage strong business acumen, initiative and problem-solving capability to translate complex business challenges into practical, value-driven solutions that support strategic and operational objectives

Qualifications

• Tertiary qualification in an Information Technology or Engineering discipline.
• Experience working with Asset Management systems, processes and technologies
• Demonstrated experience with Enterprise Asset Management (EAM) systems and information management
• Communicate with influence with a range of different stakeholders across a multi-disciplinary organisation
• Experience in an Asset Intensive industry
• Strong business acumen and technical background to provide services and implement process and system changes across business areas
• Have developing and delivering improvement programs
• Experience writing and co-ordinating the development of procedural documentation

This role will close on the 11th of November 2026, screening will commence prior to that.

Metro is committed to making reasonable adjustments to provide a positive, barrier-free recruitment process for candidates with specific access needs. Candidates who require adjustments are encouraged to declare this in their application, so that the contact person for the position can discuss your needs.

Metro’s commitment to an inclusive workforce

At Metro, we move Melbourne and we’re powered by our people. We’re committed to building a workforce that reflects our diverse communities and celebrates the unique perspectives each person brings. Inclusion, respect and opportunity shape how we work and we invite you to join us in creating a workplace where everyone can thrive.