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Cubic Transportation Systems is seeking a technically skilled professional to conduct fault-finding to component level and perform repairs on electronic and electro-mechanical equipment in a fast-paced environment.
You will support software-based upgrades, install firmware, and ensure devices within the network are operational. Knowledge of ITSM and diagnostic tools is essential, with strong documentation and stakeholder communication skills.
Cubic Transportation Systems
When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people's lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners.
We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic.com.
Conduct fault finding to component level tasks and repairs. Supports stakeholders with software-based and configuration upgrade to ensure all devices within the network are operational. Ensure KPIs for components are met and the performance positively contributes to the Cubic Transportation Systems overall business goals. This position typically works under general supervision and direction.
Diagnoses and troubleshoot electronic and electro-mechanical equipment by use of computer-based test programs, verbal/ written instructions and general-purpose test equipment
Interact effectively with internal and external stakeholders
Utilise, install, verify and trouble-shoot required/loaded software on both testing equipment and customer return devices according to Software Release Notifications (SRN)
Read schematics, diagrams to determine methods of assembly and repair
Operate diagnostic systems to debug and isolate complex faults to component level
Repair faulty units by replacing defective components and retest before release
Rework of printed circuit boards (PCBs), with both surface mount and through hole components
Perform in-house preventative maintenance and refurbishment of major modules
Maintain accurate records of all daily work accomplished and record keeping using a computer maintenance management system
Suggest ways of improving methods and procedures, including software and firmware loading improvements
Identify, analyse, and resolve problems related to electromechanical machinery and equipment
Set up hardware and install and configure software and drivers
Maintain and repair technological equipment (e.g. routers) or peripheral devices
Troubleshoot system failures or bugs and provide solutions to restore functionality
Report any potential non-conformance or problems
Provide accurate information for Cubic's service management systems
Report all WHSE incidents, potential hazards, near misses and accidents
Comply with Cubic's Quality Management System
Comply with Cubic Occupational Health, Safety and Environment policies and procedures
Comply with security in accordance with established policies and procedures
Comply with Cubic Human Resources Procedures
Other duties as requested
Diploma in Electronics Engineering, or Certificate IV in Engineering or similar (desirable) or an equivalent level of commercial experience in a relevant role
Knowledge and understanding of the IT Service Management (ITSM) system
Knowledge and understanding electrical, electronic and mechanical schematics
Able to perform a variety of technical duties, including remedial and preventative maintenance of customer equipment and assets
Knowledge of diagnostic systems to debug and isolate complex faults to component level
Experience in fault-finding to component level and remedial service of microprocessor-based electromechanical devices.
Experience in handling computers and software applications (rebuilding a PC component level equipment)
Strong knowledge of computer hardware and IT literacy
Ability to comply with written procedures and instruction including following directions
Good verbal and written communication skills
Ability to effectively liaise with all levels of internal and external stakeholders
Take responsibility for meeting task deadlines safely and accurately
Ability to work in a high paced environment
Positive attitude
Team player
Committed to achieving quality outcomes
Adapt to changing environment
Ability to lift heavier items - exposed at times to manual handling (lifting)
Successful outcome of a National Police Check
Employee
We are committed to creating an inclusive workplace and welcome applications from people of all backgrounds. We do not discriminate based on any protected characteristic under applicable law.