Repair Centre Technician

Cubic Transportation Systems; Brisbane; On-site; AUD 70,000 - 90,000; Full time

Job summary

Cubic Transportation Systems is seeking an on-site technician in Australia to conduct fault finding to component level and perform software-based hardware upgrades across network devices. You will support stakeholders, meet KPIs, and operate under supervision to ensure system reliability.

Responsibilities include diagnosing electronic/electromechanical gear, performing PCB rework, maintaining records, and contributing to continuous improvement in procedures and software loading methods.

Qualifications

• Diploma in Electronics Engineering or Certificate IV in Engineering or equivalent experience.
• Knowledge of ITSM systems and electrical/electromechanical schematics is essential.
• Ability to diagnose, repair and refurbish electronic equipment to component level.

Responsibilities

• Diagnose and troubleshoot electronic/electromechanical equipment using test programs and standard tools.
• Install, verify and troubleshoot software on testing equipment and customer devices per SRNs.
• Read schematics/diagrams to determine repair methods and assembly sequences.
• Operate diagnostic systems to isolate faults to component level and replace defective components.
• Perform PCB rework (surface mount and through-hole) and in-house maintenance of major modules.
• Maintain records of daily work in a computer maintenance management system.
• Suggest improvements to methods, procedures, and software/firmware loading processes.
• Report non-conformances and issues to enable corrective action.

Skills

ITSM knowledge

Electrical schematics

Mechanical schematics

Diagnostic systems

Hardware knowledge

Education

Diploma in Electronics Engineering

Tools

Testing equipment

Software loading tools

Job description

Job Summary:

Conduct fault finding to component level tasks and repairs. Supports stakeholders with software-based and configuration upgrade to ensure all devices within the network are operational. Ensure KPIs for components are met and the performance positively contributes to the Cubic Transportation Systems overall business goals. This position typically works under general supervision and direction.

Essential Job Duties and Responsibilities:

• Diagnoses and troubleshoot electronic and electro-mechanical equipment by use of computer-based test programs, verbal/ written instructions and general-purpose test equipment
• Interact effectively with internal and external stakeholders
• Utilise, install, verify and trouble-shoot required/loaded software on both testing equipment and customer return devices according to Software Release Notifications (SRN)
• Read schematics, diagrams to determine methods of assembly and repair
• Operate diagnostic systems to debug and isolate complex faults to component level
• Repair faulty units by replacing defective components and retest before release
• Rework of printed circuit boards (PCBs), with both surface mount and through hole components
• Perform in-house preventative maintenance and refurbishment of major modules
• Maintain accurate records of all daily work accomplished and record keeping using a computer maintenance management system
• Suggest ways of improving methods and procedures, including software and firmware loading improvements
• Identify, analyse, and resolve problems related to electromechanical machinery and equipment
• Set up hardware and install and configure software and drivers
• Maintain and repair technological equipment (e.g. routers) or peripheral devices
• Troubleshoot system failures or bugs and provide solutions to restore functionality
• Report any potential non-conformance or problems
• Provide accurate information for Cubic’s service management systems
• Report all WHSE incidents, potential hazards, near misses and accidents

General Duties and Responsibilities:

• Comply with Cubic’s Quality Management System
• Comply with Cubic Occupational Health, Safety and Environment policies and procedures
• Comply with security in accordance with established policies and procedures
• Comply with Cubic Human Resources Procedures
• Other duties as requested

Minimum Job Requirements:

• Qualifications Diploma in Electronics Engineering, or Certificate IV in Engineering or similar (desirable) or an equivalent level of commercial experience in a relevant role

Skills/Experience/Knowledge Essential:

• Knowledge and understanding of the IT Service Management (ITSM) system
• Knowledge and understanding electrical, electronic and mechanical schematics
• Able to perform a variety of technical duties, including remedial and preventative maintenance of customer equipment and assets
• Knowledge of diagnostic systems to debug and isolate complex faults to component level

Desirable:

• Experience in fault-finding to component level and remedial service of microprocessor-based electromechanical devices.
• Experience in handling computers and software applications (rebuilding a PC component level equipment)
• Strong knowledge of computer hardware and IT literacy

Personal Qualities:

• Personal Qualities Ability to comply with written procedures and instruction including following directions Good verbal and written communication skills Ability to effectively liaise with all levels of internal and external stakeholders Take responsibility for meeting task deadlines safely and accurately Ability to work in a high paced environment Positive attitude Team player Committed to achieving quality outcomes Adapt to changing environment Ability to lift heavier items - exposed at times to manual handling (lifting)

Condition of Employment:

• Successful outcome of a National Police Check

The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and requirements may change over time and according to business need.

Worker Type: Employee

We are committed to creating an inclusive workplace and welcome applications from people of all backgrounds.

We do not discriminate based on any protected characteristic under applicable law.

Cubic creates and delivers technology solutions in transportation that make people’s lives easier by simplifying their daily journeys, and defense capabilities that help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global challenges through innovation and service to our customers and partners. We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). CTS is an industry-leading integrator of payment and information solutions and related services for intelligent travel applications. CTS delivers integrated systems for transportation and traffic management, delivering tools for travelers to choose the smartest and easiest way to travel and pay for their journeys, and enabling transportation authorities and agencies to manage demand across the entire transportation network. Cubic Defense provides networked Command, Control, Communications, Computers, Cyber, Intelligence, Surveillance and Reconnaissance (C5ISR) solutions, and live, virtual, constructive and game-based training solutions for both U.S. and Allied Forces. These mission-inspired capabilities enable assured multi-domain access; converged digital intelligence; and superior readiness for defense, intelligence, security and commercial missions. Cubic is proud to have a presence in over 60 countries and employ over 5,000 people worldwide.

We are committed to hiring and retaining a diverse workforce and are proud to be an Equal Opportunity/Affirmative Action-Employer.

We are committed to ensuring a workplace free of discrimination based on race, color, religion, age, disability, genetic information, sex, sexual orientation, gender identity, or national origin, military or veteran status, and any other basis protected by applicable law.

For more information on Equal Employment please visit: http://www.cubic.com/Careers/Applicant-Help To learn more, visit Cubic.com.

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Cubic creates and delivers technology solutions in transportation that make people’s lives easier by simplifying their daily journeys, and defense capabilities that help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global challenges through innovation and service to our customers and partners. We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). CTS is an industry-leading integrator of payment and information solutions and related services for intelligent travel applications. CTS delivers integrated systems for transportation and traffic management, delivering tools for travelers to choose the smartest and easiest way to travel and pay for their journeys, and enabling transportation authorities and agencies to manage demand across the entire transportation network. Cubic Defense provides networked Command, Control, Communications, Computers, Cyber, Intelligence, Surveillance and Reconnaissance (C5ISR) solutions, and live, virtual, constructive and game-based training solutions for both U.S. and Allied Forces. These mission-inspired capabilities enable assured multi-domain access; converged digital intelligence; and superior readiness for defense, intelligence, security and commercial missions. Cubic is proud to have a presence in over 60 countries and employ over 5,000 people worldwide.