Rental Sales & Customer Service Pro

Europcar; Australia; On-site; AUD 54,000 - 66,000; Full time

Benefits offered by this job

Parental leave

Training & development

Brand opportunities

Employee discounts

Same-day pay

Wellbeing support

Referral bonuses

Job summary

Europcar Southport is seeking a sales‑driven and customer‑oriented Sales & Customer Service Officer for a full‑time role. Greet customers, process rentals, upsell services, and maintain vehicle readiness while delivering exceptional service.

You will work in a fast‑paced environment with shift flexibility, supporting customers and contributing to sales targets while representing a global brand across AU/NZ.

Qualifications

• Previous experience in sales, customer service or retail.
• Excellent communication and interpersonal skills with a customer-first mindset.

Responsibilities

• Greet and assist customers in renting vehicles based on preferences and needs.
• Process rental agreements accurately and efficiently.
• Promote and upsell additional products and services.
• Address customer inquiries and concerns promptly and professionally, with a service-first approach.
• Achieve or exceed individual and team sales targets.
• Inspect vehicles before and after rental periods, noting damages.

Skills

Sales

Customer service

Retail experience

Tools

CRM software

Job description

Europcar Southport is seeking a sales‑driven and customer‑oriented Sales & Customer Service Officer for a full‑time role. Greet customers, process rentals, upsell services, and maintain vehicle readiness while delivering exceptional service.

You will work in a fast‑paced environment with shift flexibility, supporting customers and contributing to sales targets while representing a global brand across AU/NZ.