Rental Sales Agent

Europcar; Perth; On-site; AUD 34,440,000 - 53,038,000; Full time

Benefits offered by this job

Competitive hourly rate

Generous, uncapped incentive scheme

Ongoing training and development

Employee Referral Program

Access to employee discounts

Mental health and wellbeing initiatives

Job summary

A global mobility provider is seeking a Sales & Customer Service Officer for their Perth Airport team. This full-time role involves assisting customers, processing rental agreements, and achieving sales targets. Ideal candidates have a background in sales or customer service, a valid Australian driver's license, and the ability to work flexible hours. The position offers a competitive hourly rate, incentives, and various employee benefits.

Qualifications

• Previous experience in sales, customer service or retail.
• Car rental experience is highly desirable.
• Flexibility to work on rotating shifts including weekends and public holidays.
• Valid Australian driver's license with a clean driving record.

Responsibilities

• Greet customers and assist them in renting vehicles.
• Process rental agreements accurately and efficiently.
• Address customer inquiries and concerns promptly.
• Inspect vehicles before and after rental periods.
• Achieve or exceed sales targets.

Skills

Sales experience

Communication skills

Customer service

Computer literacy

Ability to work under pressure

Job description

You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.## ## **Job Description**We are currently seeking a sales motivated and customer-oriented **Sales & Customer Service Officer** to join our **Perth Airport** team on a **full time** basis!* A competitive hourly rate + shift loadings + generous, uncapped incentive scheme* Opportunity to maximise your income based on your exceptional performance with our incentive program* Ongoing training and development* Access to same-day pay via our financial wellbeing provider* Employee Referral Program - earn $$ when you successfully refer a candidate* Company uniform provided* Generous employee discounts including discounted car rental for staff, family and friends, Bupa health insurance, pet insurance, Accor and more!* Access to an international brand with opportunities to work nationally and globally* Mental health and wellbeing initiatives, including access to Employee Assistance Program and the Calm App - the #1 app for mental fitness* Great culture, working with an energetic, supportive and high performing team**Some of the key responsibilities include:*** Greet customers and assist them in renting vehicles as based on their preferences and needs* Process rental agreements accurately and efficiently* Address customer inquires and concerns promptly and professionally* Inspect vehicles before and after rental periods, noting any damages* Achieve or exceed sales targets* Maintain knowledge of current promotions, services, and products to assist with sales efforts* Build strong customer relationships to encourage repeat business and referrals**To be considered, you should possess:*** Previous experience in sales, customer service or retail* Car rental experience is highly desirable* Strong communication skills and ability to interact with customers* Computer literacy skills required* Ability to work efficiently in a fast-paced, high-pressure environment* Flexibility to work on a rotating shift roster - 7 day shift work including weekends and public holidays* Valid Australian driver's license with a clean driving record* Current and ongoing Australian work rights* A positive can do attitude!**About Europcar Mobility Group**Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe.“We help to change the way you move” is what we stand for and brings us together. More than ever, we're committed to delivering simple, seamless, innovative solutions that make mobility easy, enjoyable and increasingly eco-friendly.To do this, we offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 280.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.Our brands address differentiated needs, use cases and expectations: Europcar - a global leader of car rental and light commercial vehicle rental, Goldcar - a frontrunner at providing low-cost car rental services in Europe, Fox-Rent-A-Car, one of the main players in the car rental market in the US, with a "value for money" positioning, and Euromobil, a German car rental player. The Group also operates the "myEuropcar" platform for vehicle subscription.Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 9,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries (including 15 wholly owned subsidiaries completed by franchisees and alliance partners).More info:**Europcar Mobility Group**Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. *“We help to change the way you move”* is what we stand for and brings us together.We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.Our brands address differentiated needs, use cases and expectations: Europcar - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car, one of the main players in the car rental market in the US, with a "value for money" positioning.Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.More info at: