Remote WPI Claims Specialist — Flexible, Growth‑Oriented

Eml Group; Sydney; Hybrid; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Diverse team culture

WFH flexibility

Wellbeing program

RewardsHub discounts

Learning & development

Counselling services

Company events

Salary reviews & incentive

Parental leave 16 weeks

Job summary

EML is a leading Workers Compensation and Personal Injury Claims Management business based in Australia. We are seeking a dedicated WPI claims professional to join our Sydney or Tweed Heads team, with a hybrid arrangement allowing up to two days work from home.

You will report to the Team Leader and oversee end-to-end determination of whole person impairment claims for NSW agencies, providing technical guidance and maintaining compliance with guidelines and timeframes.

Qualifications

• Excellent understanding of NSW Workers compensation legislation

Responsibilities

• Manage permanent impairment claims within set targets and KPIs for IfNSW agencies
• Deliver permanent impairment claim outcomes in line with Quality Measures and legislative requirements
• Provide legal and technical support to strategically manage disputes and litigation in WPI claims
• Attend teleconferences, conciliation and arbitration hearings as required
• Demonstrate effective working relationships with key internal and external stakeholders as measured by feedback from key stakeholders and outcomes on claims
• Support relationships with external legal providers and clients connected to the IfNSW business unit

Skills

Communication skills

Attention to detail

Time management

Stakeholder management

Job description

EML is a leading Workers Compensation and Personal Injury Claims Management business based in Australia. We are seeking a dedicated WPI claims professional to join our Sydney or Tweed Heads team, with a hybrid arrangement allowing up to two days work from home.

You will report to the Team Leader and oversee end-to-end determination of whole person impairment claims for NSW agencies, providing technical guidance and maintaining compliance with guidelines and timeframes.