WPI & Permanent Impairment Specialist

Employers Mutual Management Pty Ltd; Sydney; Hybrid; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Flexible work from home

Wellbeing program

RewardsHub discounts

Learning & development

Employee Assistance Program

Annual incentive & salary reviews

Parental leave 16 weeks

Job summary

EML is seeking a permanent WPI Claims Specialist to join our NSW team in Sydney or Tweed Heads, with flexibility to work from home up to two days per week. You will manage end-to-end permanent impairment claims for IfNSW agencies, applying NSW workers' compensation rules and guidelines.

Reporting to the Team Leader, you will provide technical support to manage disputes, attend hearings as required, and work with internal and external stakeholders to achieve timely, compliant outcomes.

Qualifications

• Experienced in managing permanent impairment claims.
• Knowledge of NSW workers compensation legislation and regulations.
• Ability to communicate clearly with stakeholders and manage time effectively.

Responsibilities

• Manage permanent impairment claims within set targets and KPIs for IfNSW agencies.
• Deliver permanent impairment outcomes in line with Quality Measures and legislative requirements.
• Provide legal and technical support to disputes and litigation in WPI claims.
• Attend teleconferences, conciliation and arbitration hearings as required.

Skills

Claims management

Strong communication

Time management

Attention to detail

Job description

EML is seeking a permanent WPI Claims Specialist to join our NSW team in Sydney or Tweed Heads, with flexibility to work from home up to two days per week. You will manage end-to-end permanent impairment claims for IfNSW agencies, applying NSW workers' compensation rules and guidelines.

Reporting to the Team Leader, you will provide technical support to manage disputes, attend hearings as required, and work with internal and external stakeholders to achieve timely, compliant outcomes.