Remote VIP Corporate Travel Counselor

Telstra Health; Australia; Remote; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Flexible benefits

Health insurance

Travel perks

Learning platform access

Inclusion groups

Job summary

Amex GBT is recruiting a Specialized Travel Counselor for VIP corporate travel, operating fully remote from Australia. You will arrange international and domestic business travel, using GDS tools to meet clients’ policies and preferences.

We value strong communication, meticulous attention to detail, and a client-first approach while supporting a flexible, inclusive workplace culture within Amex GBT.

Qualifications

• Recent travel industry experience with fares and ticketing rules for air, rail, and hotel.
• Strong client-service mindset with proactive needs anticipation.
• Native GDS knowledge (Sabre, Apollo, Amadeus or Galileo).
• Clear written and verbal communication with attention to detail.

Responsibilities

• Advise and arrange travel for corporate customers (individuals and groups).
• Book domestic and international business travel across air, rail, and hotels.
• Utilize GDS systems and follow travel policies while optimizing value for clients.
• Communicate with customers via phone, chat, and email.
• Act as trusted advisor to provide proactive travel recommendations and upsell.

Skills

GDS expertise

Customer service

Communication

Attention to detail

Travel industry knowledge

Teamwork

Tools

Sabre

Apollo

Amadeus

Galileo

Job description

Amex GBT is recruiting a Specialized Travel Counselor for VIP corporate travel, operating fully remote from Australia. You will arrange international and domestic business travel, using GDS tools to meet clients’ policies and preferences.

We value strong communication, meticulous attention to detail, and a client-first approach while supporting a flexible, inclusive workplace culture within Amex GBT.