Remote Corporate Travel Advisor

American Express Global Business Travel; Australia; Remote; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Health and welfare insurance plans

Retirement programs

Parental leave

Adoption assistance

Wellbeing resources

Travel perks

Learning & development

Inclusion initiatives

Job summary

Amex GBT is seeking Specialized Travel Consultants to book and coordinate domestic and international corporate travel from home in Australia. You’ll use Sabre, Apollo, Amadeus, and Galileo to arrange air, rail, and hotel reservations, while delivering high-touch service and policy-compliant solutions.

Ideal candidates demonstrate strong client service, clear communication, and attention to detail, with the flexibility to work 12–8pm shifts and weekends.

Qualifications

• Experience in travel bookings for corporate clients.
• Knowledge of domestic and international travel and fare/ticketing rules.
• Strong communication and client-service orientation.
• Ability to work collaboratively in a team and handle inquiries professionally.
• Flexibility to work 24/7 Traveler Care shifts, including afternoons and weekends.

Responsibilities

• Advise and arrange travel for corporate customers.
• Book domestic and international travel (air, rail, accommodations).
• Use GDS systems (Sabre, Apollo, Amadeus, Galileo); training may be provided.
• Communicate with customers via phone, chat, email, and back-office systems.
• Act as a trusted advisor while adhering to travel policies.
• Work individually and in a team to meet goals and KPIs.

Skills

Customer service excellence

Effective communication

Attention to detail

Teamwork

Problem solving

Tools

Sabre

Apollo

Amadeus

Galileo

Job description

Amex GBT is seeking Specialized Travel Consultants to book and coordinate domestic and international corporate travel from home in Australia. You’ll use Sabre, Apollo, Amadeus, and Galileo to arrange air, rail, and hotel reservations, while delivering high-touch service and policy-compliant solutions.

Ideal candidates demonstrate strong client service, clear communication, and attention to detail, with the flexibility to work 12–8pm shifts and weekends.