Remote Corporate Travel Specialist - Global Travel Expert

Affinity Travels; Canberra; Remote; AUD 60.000 - 85.000; Vollzeit

Benefits dieser Stelle

Fully remote flexibility

Travel perks/discounts

Professional development

Zusammenfassung

American Express Global Business Travel is seeking a Corporate Travel Consultant to join a highly skilled remote team servicing corporate clients across Australia. The role is fully remote from Australia with a 4‑day work week or 5‑day option, involving 10‑hour shifts or 7.5-hour shifts, within Australian Eastern Standard Time.

You will advise on travel, book domestic and international itineraries, and ensure policy compliance.

Qualifikationen

• Passion for excellence in client service and proactive anticipation of traveller needs.
• Native GDS expertise with Sabre or Amadeus/Galileo.
• Professional written and verbal communication.
• Attention to detail and data security for traveller information.
• Strong understanding of the travel industry (business/leisure travel).
• Exposure to After Hours for US/UK/Canada is a plus.
• Able to resolve issues quickly and independently or with suppliers.
• Teamwork and openness to feedback to improve service levels.

Aufgaben

• Advise and arrange travel for corporate business customers (individuals and groups).
• Conduct analysis and research on travel options; proactively anticipate needs to upsell services.
• Arrange and book domestic and international travel for air, rail, and accommodations.
• Use GDS systems (Sabre, Apollo, Galileo, Amadeus); training may be provided.
• Ensure compliance with travel policies and provider regulations.
• Provide excellent telephone/service support and handle special requests.
• Collaborate within team to coach and provide feedback to improve service.

Kenntnisse

Client service

GDS expertise

Professional communication

Attention to detail

Travel industry knowledge

After-hours exposure (US/UK/Canada)

Issue resolution

Teamwork and feedback

Tools

Sabre

Apollo

Galileo

Amadeus

Jobbeschreibung

American Express Global Business Travel is seeking a Corporate Travel Consultant to join a highly skilled remote team servicing corporate clients across Australia. The role is fully remote from Australia with a 4‑day work week or 5‑day option, involving 10‑hour shifts or 7.5-hour shifts, within Australian Eastern Standard Time.

You will advise on travel, book domestic and international itineraries, and ensure policy compliance.