Remote Travel Support Specialist

Remotetravelcareers; City of Melbourne; Remote; AUD 52.000 - 70.000; Vollzeit

Benefits dieser Stelle

Remote work

Training and support

Growth opportunities

Travel perks

Zusammenfassung

Remotetravelcareers is seeking a Remote Travel Support professional to assist clients throughout their travel journey from planning to post-booking support. This 100% remote role involves guiding clients, managing travel requests, and ensuring a smooth, stress-free experience.

The ideal candidate will have excellent written and verbal communication skills, experience in customer service or travel-related fields, strong organizational abilities, and comfort using booking systems and digital tools

Qualifikationen

• Excellent written and verbal communication skills.
• Experience in customer service, travel, hospitality, or support roles preferred.
• Strong organizational skills with close attention to detail.
• Ability to work independently in a remote, home-based environment.
• Comfortable learning and using booking systems and digital tools.

Aufgaben

• Support clients remotely via email, phone, and messaging platforms.
• Assist with travel reservations, itinerary changes, cancellations, and special requests.
• Provide clear and accurate information regarding destinations, travel requirements, and internal procedures.
• Monitor upcoming trips and proactively communicate with clients as needed.
• Resolve inquiries or concerns in a timely and professional manner to ensure client satisfaction.

Kenntnisse

Communication skills

Customer service

Remote work

Tools

Booking systems

Jobbeschreibung

Remotetravelcareers is seeking a Remote Travel Support professional to assist clients throughout their travel journey from planning to post-booking support. This 100% remote role involves guiding clients, managing travel requests, and ensuring a smooth, stress-free experience.

The ideal candidate will have excellent written and verbal communication skills, experience in customer service or travel-related fields, strong organizational abilities, and comfort using booking systems and digital tools