Remote Travel Support Specialist

Remotetravelcareers; Adelaide; Remote; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Fully remote

Training and support

Advancement opportunities

Travel-related perks

Job summary

Remotetravelcareers is seeking a Virtual Travel Support professional to help clients with their travel needs in a fully remote, work-from-home environment. You will provide guidance, manage travel-related requests, and support clients before, during, and after their trips.

In this role you will handle email, phone, and messages, assist with bookings, itinerary updates, cancellations, and special requests, and share clear information about destinations and requirements.

Qualifications

• Excellent written and verbal communication skills.
• Previous experience in customer service, travel, hospitality, or virtual support roles preferred.
• Highly organized, dependable, and detail-oriented.

Responsibilities

• Provide virtual support to clients via email, phone, and messaging platforms.
• Assist with travel bookings, itinerary updates, cancellations, and special requests.
• Share clear information regarding destinations, travel requirements, and internal processes.
• Track upcoming travel and proactively communicate with clients when necessary.
• Address questions or concerns promptly and professionally to maintain a positive client experience.

Skills

Communication

Job description

Remotetravelcareers is seeking a Virtual Travel Support professional to help clients with their travel needs in a fully remote, work-from-home environment. You will provide guidance, manage travel-related requests, and support clients before, during, and after their trips.

In this role you will handle email, phone, and messages, assist with bookings, itinerary updates, cancellations, and special requests, and share clear information about destinations and requirements.