Remote Travel Support Specialist

Remotetravelcareers; Australia; Remote; AUD 42,000 - 62,000; Full time

Benefits offered by this job

Remote work

Comprehensive training

Career growth

Travel-related perks

Friendly remote team

Job summary

Remotetravelcareers is seeking a Remote Travel Support professional to assist clients throughout their travel journey from planning to post-booking support. This work-from-home role involves guiding clients, handling travel requests, and ensuring a smooth experience.

Key duties include remote support via email, phone, and messaging, handling reservations, itinerary changes, cancellations, and providing destination information.

Qualifications

• Excellent written and verbal communication skills.
• Experience in customer service, travel, hospitality, or support roles preferred.
• Strong organizational skills with close attention to detail.

Responsibilities

• Support clients remotely via email, phone, and messaging platforms.
• Assist with reservations, itinerary changes, cancellations, and special requests.
• Provide information regarding destinations, travel requirements, and procedures.
• Monitor upcoming trips and proactively communicate with clients.

Skills

Customer service

Travel knowledge

Hospitality experience

Communication

Organization

Remote work

Tools

Booking systems

Job description

Remotetravelcareers is seeking a Remote Travel Support professional to assist clients throughout their travel journey from planning to post-booking support. This work-from-home role involves guiding clients, handling travel requests, and ensuring a smooth experience.

Key duties include remote support via email, phone, and messaging, handling reservations, itinerary changes, cancellations, and providing destination information.