Remote Travel Booking Specialist

Remotetravelcareers; Sunshine Coast Regional; Teletrabalho; AUD 40 000 - 60 000; Tempo integral

Resumo da oferta

Remotetravelcareers is seeking a remote Trip Support specialist to help clients with their bookings and trip details. You’ll provide assistance with reservations, answer questions, and support travelers from your home office.

In this role you will handle flight, hotel, and transportation bookings, respond via phone, email, or chat, and ensure reservations are accurate. Prior hospitality or customer service experience is a plus, but not required.

Qualificações

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.
• Previous experience in customer service or hospitality is a plus, but not required.

Responsabilidades

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Conhecimentos

Strong communication

Customer service skills

Computer skills

Attention to detail

Organizational skills

Ferramentas

Online booking systems

Descrição da oferta de emprego

Remotetravelcareers is seeking a remote Trip Support specialist to help clients with their bookings and trip details. You’ll provide assistance with reservations, answer questions, and support travelers from your home office.

In this role you will handle flight, hotel, and transportation bookings, respond via phone, email, or chat, and ensure reservations are accurate. Prior hospitality or customer service experience is a plus, but not required.