Remote Travel Support Specialist – Bookings & Guidance

Remotetravelcareers; Sydney; Remote; AUD 52,000 - 72,000; Full time

Benefits offered by this job

Remote work

Travel discounts

Job summary

Remotetravelcareers seeks a Virtual Travel Support professional to assist clients with their travel needs from a fully remote, work-from-home environment. You will provide guidance, manage travel-related requests, and ensure clients feel informed and supported before, during, and after their trips.

You will handle bookings, itineraries, cancellations, and special requests, while sharing destination information and travel requirements and maintaining proactive communication with clients for a

Qualifications

• Experience in customer service, travel, hospitality, or virtual support.
• Excellent written and verbal communication.
• Highly organized, dependable, and detail oriented.
• Able to learn booking systems and digital tools.
• Comfortable working remotely and independently.

Responsibilities

• Provide virtual support to clients via email, phone, and messaging.
• Assist with bookings, itinerary updates, cancellations, and special requests.
• Share information on destinations and travel requirements.
• Track upcoming travel and proactively communicate with clients.
• Maintain a positive client experience with timely responses.

Skills

Customer service

Travel knowledge

Strong communication

Remote work

Organizational skills

Tools

Booking systems

CRM tools

Digital communication tools

Job description

Remotetravelcareers seeks a Virtual Travel Support professional to assist clients with their travel needs from a fully remote, work-from-home environment. You will provide guidance, manage travel-related requests, and ensure clients feel informed and supported before, during, and after their trips.

You will handle bookings, itineraries, cancellations, and special requests, while sharing destination information and travel requirements and maintaining proactive communication with clients for a