Remote Travel Support Specialist

Getaway Travel Agency; Gold Coast City; Remote; AUD 50,000 - 70,000; Full time

Benefits offered by this job

100% remote work

Opportunities for growth

Travel perks and discounts

Ongoing training and support

Job summary

A travel service provider is searching for a Travel Customer Representative. In this role, you will support clients throughout their travel journey by addressing inquiries, assisting with bookings, and ensuring positive experiences. Ideal candidates will have strong communication skills and customer service experience, particularly in travel. The position offers 100% remote work with flexibility, along with travel perks and growth opportunities in a supportive environment.

Qualifications

• Excellent communication ability with clients.
• Experience in customer service, ideally in travel.
• Attention to detail and ability to organize.
• Familiarity with technology and booking systems.

Responsibilities

• Respond to client inquiries via various platforms.
• Assist with travel bookings and changes.
• Provide accurate destination and policy information.
• Follow up on trip details and customer satisfaction.
• Handle client concerns with empathy.

Skills

Excellent verbal and written communication skills

Strong customer service experience (in travel or hospitality)

Organized and proactive

Comfortable with technology

Passion for travel

Job description

A travel service provider is searching for a Travel Customer Representative. In this role, you will support clients throughout their travel journey by addressing inquiries, assisting with bookings, and ensuring positive experiences. Ideal candidates will have strong communication skills and customer service experience, particularly in travel. The position offers 100% remote work with flexibility, along with travel perks and growth opportunities in a supportive environment.