Remote Travel Support Specialist

Almaaventurera; Adelaide; Remote; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Flexible scheduling options

Full training and ongoing support

Growth opportunities

Access to travel-related perks

Supportive remote team environment

Job summary

A travel-focused company is searching for a Remote Travel Customer Representative. In this fully remote role, you will assist clients before, during, and after their trips. Your responsibilities include answering travel-related inquiries, supporting itinerary adjustments, and providing guidance on destinations. The ideal candidate is organized, enjoys helping others, and has prior customer service experience. The position offers flexible scheduling, comprehensive training, and access to travel-related perks and discounts.

Qualifications

• Customer service experience in travel, hospitality, call center, or support roles preferred.
• Comfortable working independently in a remote environment.
• Able to learn new systems, tools, and processes quickly.

Responsibilities

• Assist clients remotely via email, phone, and messaging platforms.
• Answer travel-related inquiries in a clear, professional, and friendly manner.
• Support itinerary updates, cancellations, changes, and special requests.

Skills

Strong written and verbal communication skills

Customer service experience

Highly organized

Dependable

Detail-oriented

Job description

A travel-focused company is searching for a Remote Travel Customer Representative. In this fully remote role, you will assist clients before, during, and after their trips. Your responsibilities include answering travel-related inquiries, supporting itinerary adjustments, and providing guidance on destinations. The ideal candidate is organized, enjoys helping others, and has prior customer service experience. The position offers flexible scheduling, comprehensive training, and access to travel-related perks and discounts.