Remote Travel Consultant — Craft Memorable Journeys

Smartrecruiters, Inc.; Australia; Teletrabalho; AUD 50 000 - 70 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Remote work flexibility

Travel perks and discounts

Professional development and mentoring

Supportive team culture

Resumo da oferta

Alma Aventurera is seeking a Remote Travel Consultant to guide clients from travel idea through safe return, handling bookings and resolving challenges with professionalism and care.

You will communicate across email, phone, and messaging while supporting changes, cancellations, and special requests and providing up-to-date travel insights to clients. Remote work offers flexibility and team support.

Qualificações

• Strong written and verbal communication skills.
• Experience in customer service – travel, tourism or hospitality preferred.
• High attention to detail with organizational and follow-through habits.
• Tech-savvy and quick to adapt to new systems and booking tools.
• Love for travel and helping others design unforgettable journeys.

Responsabilidades

• Engage with client inquiries across email, phone, and messaging channels.
• Support travelers with booking updates, modifications, cancellations, and special requests.
• Provide accurate, up-to-date insights on destinations, documents, and procedures.
• Follow up to confirm trip details and gather feedback post-travel.
• Resolve concerns with empathy and a commitment to client satisfaction.

Conhecimentos

Communication skills

Customer service

Tech-savvy

Attention to detail

Ferramentas

Booking tools

Descrição da oferta de emprego

Alma Aventurera is seeking a Remote Travel Consultant to guide clients from travel idea through safe return, handling bookings and resolving challenges with professionalism and care.

You will communicate across email, phone, and messaging while supporting changes, cancellations, and special requests and providing up-to-date travel insights to clients. Remote work offers flexibility and team support.