Remote Travel Concierge — Plan Dream Getaways

Yates Travel; Melbourne; A distancia; AUD 38.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Travel discounts

Industry opportunities

Flexible scheduling

Descripción de la vacante

Yates Travel is seeking an entry-level Travel Support Associate. The role offers fully remote work with flexible scheduling and the chance to discuss destinations and experiences with clients.

No past experience is required, only enthusiasm, curiosity, and a desire to grow within the travel industry. You will help clients explore options, guide them through itineraries, payments, and documents, and provide ongoing support to ensure smooth planning and memorable vacations.

Formación

• Positive, energetic, people-focused attitude.
• Strong communication skills with a friendly, professional tone.
• Basic computer skills and comfort learning new tools.
• Solid organization and attention to detail.
• Genuine interest in travel and helping others.
• Fully remote with flexible scheduling.

Responsabilidades

• Provide warm, dependable customer support through phone, email, and messaging.
• Assist clients as they browse and book travel options such as cruises, resorts, flights, and vacation packages.
• Walk customers through itineraries, payments, and travel documents.
• Research destinations, promotions, and travel choices that match each client's preferences.
• Help resolve simple booking or account related questions.
• Maintain clear, consistent communication throughout the planning process.
• Use travel systems, booking tools, and customer service best practices.

Conocimientos

People skills

Communication

Organization

Tech savvy

Remote readiness

Herramientas

Booking systems

Descripción del empleo

Yates Travel is seeking an entry-level Travel Support Associate. The role offers fully remote work with flexible scheduling and the chance to discuss destinations and experiences with clients.

No past experience is required, only enthusiasm, curiosity, and a desire to grow within the travel industry. You will help clients explore options, guide them through itineraries, payments, and documents, and provide ongoing support to ensure smooth planning and memorable vacations.