Remote Travel Advisor | Flexible Scheduling

Yates Travel; Melbourne; Remote; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Travel discounts

Flexible scheduling

Remote work

Job summary

Yates Travel is seeking an entry level Travel Support Specialist who loves travel, conversations about destinations, and flexible remote work. No past experience required, just enthusiasm, curiosity and a desire to grow in a vibrant travel-focused team.

You will connect with clients daily, help design unforgettable itineraries, and learn to use booking tools while providing warm, professional service from anywhere with reliable internet access.

Qualifications

• No experience required. entry level role.
• Excellent communication and a friendly tone.
• Enjoy helping others with travel.

Responsibilities

• Provide warm customer support via phone, email and messaging.
• Assist clients as they browse and book travel options (cruises, flights, packages).
• Explain itineraries, payments and travel documents to customers.
• Research destinations, promotions, and choices matching client preferences.
• Help resolve simple booking or account questions.
• Maintain clear communication throughout the planning process.
• Use travel systems and booking tools effectively.

Skills

Customer service

Communication skills

Remote friendly

Tools

Booking systems

Job description

Yates Travel is seeking an entry level Travel Support Specialist who loves travel, conversations about destinations, and flexible remote work. No past experience required, just enthusiasm, curiosity and a desire to grow in a vibrant travel-focused team.

You will connect with clients daily, help design unforgettable itineraries, and learn to use booking tools while providing warm, professional service from anywhere with reliable internet access.