Remote Travel Concierge: Design Dream Getaways

Yates Travel; Brisbane; À distance; AUD 40 000 - 52 000; Plein temps

Avantages offerts par ce poste

Travel discounts

Remote friendly

Growth opportunities

Résumé du poste

Yates Travel is seeking an entry-level, fully remote Travel Support role. No past experience is required; you will help clients browse and book travel options, such as cruises, flights, resorts, and vacation packages, and guide them through itineraries and documents.

You will enjoy daily conversations about travel, flexible scheduling, and access to travel discounts, with a supportive team that values curiosity and growth as you learn the tools and processes.

Qualifications

• Experience in customer service is not required but helpful.
• Strong verbal and written communication in a friendly, professional tone.
• Ability to work remotely with reliable internet access.
• Good organizational skills and attention to detail.
• Genuine interest in travel and helping others.

Responsabilités

• Provide warm, dependable customer support via phone, email, and messaging.
• Assist clients as they browse and book travel options (cruises, resorts, flights, packages).
• Explain itineraries, payments, and travel documents to clients.
• Research destinations, promotions, and options matching client preferences.
• Resolve simple booking or account questions.
• Maintain clear, consistent communication throughout the planning process.
• Use travel systems and booking tools following best practices.

Connaissances

Customer service

Communication

Remote work

Detail oriented

Travel passion

Description du poste

Yates Travel is seeking an entry-level, fully remote Travel Support role. No past experience is required; you will help clients browse and book travel options, such as cruises, flights, resorts, and vacation packages, and guide them through itineraries and documents.

You will enjoy daily conversations about travel, flexible scheduling, and access to travel discounts, with a supportive team that values curiosity and growth as you learn the tools and processes.