Remote Travel Administrative Coordinator — Flexible & Growth

James Cook University; Townsville City; Remote; AUD 55,000 - 75,000; Full time

Job summary

James Cook University is seeking a Remote Travel Administrative Coordinator to support the travel team’s daily operations, handling client communications, coordinating booking workflows, and ensuring all details are accurate and on time. This fully remote role is ideal for someone who is highly organized, professional, and able to manage multiple tasks independently.

Full training and onboarding are provided from day one.

Qualifications

• Strong organizational and communication skills, written and verbal.
• Experience in administrative support, customer service, or coordination preferred, not required.
• Comfortable working independently in a fully remote environment.
• Detail-oriented, dependable, and tech‑comfortable.
• Able to learn and navigate digital tools, booking platforms, and internal workflows.

Responsibilities

• Manage client communications, travel documentation, and booking records
• Coordinate schedules, appointments, and follow‑ups related to travel arrangements
• Support administrative workflows and ensure all deadlines and details are met
• Maintain accurate client records and track important booking information
• Provide professional, responsive support to clients and team members throughout the travel process
• Assist with process improvements and updates to internal travel systems

Skills

Organizational skills

Communication skills

Remote work

Detail-oriented

Tech-savvy

Learning new tools

Tools

Booking platforms

Digital tools

Job description

James Cook University is seeking a Remote Travel Administrative Coordinator to support the travel team’s daily operations, handling client communications, coordinating booking workflows, and ensuring all details are accurate and on time. This fully remote role is ideal for someone who is highly organized, professional, and able to manage multiple tasks independently.

Full training and onboarding are provided from day one.