Remote Technical Adoption Manager, Network & Security

Narooma; Canberra; Ibrido; AUD 120.000 - 160.000; Tempo pieno

Descrizione del lavoro

Narooma is seeking a Technical Adoption Manager for Application Networking & Security to guide customers through VMware solutions, focusing on network virtualization, security, and load-balancing strategies. You will partner with internal teams to ensure customer success and drive value across accounts.

The role emphasizes deep networking expertise, VMware product knowledge, and strong communication with executive stakeholders, with travel up to 20% and a home-office setup.

Competenze

• 5+ years of proven strong networking experience and knowledge of VMware networking products.
• 2+ years proven experience in customer-facing positions in a role (e.g. TAM or technology consultant preferably with a management consulting, IT vendor or professional services organization)
• BS degree preferred or relevant years experience in lieu of a degree may be considered.
• Must have solid knowledge and understanding of VMware products including core product suite, virtualization, networking and security products, solutions, and services.
• Must have solid technical background in advanced networking and security (preferably with technical certifications). Additionally, a background in data center infrastructure, operating systems, desktop deployments, system administration and/or technical architecture is preferred.
• Travel: Although this is a home-office based position, candidates must have the ability to travel up to 20% locally/regionally (NOTE: Most travel will be local or within the nearby region, and there will likely be a few out of state/country client visits and/or 1-2 conferences or training that require travel throughout the year)
• Domain-level understanding of Cloud Infrastructure & Networking (Data Center Design, Network Architecture, Network Design, System Architecture Virtualization, Systems Management, Security)
• Network Security Tools and Network Security Concepts such as firewalls, IDS/IPS, and Security/Trust Zones.
• Network components and concepts such as: Routers, switches, load balancers, and other networking and security components from a variety of vendors.
• Virtual networking components such as VSG, Nexus 1000V, and vDS
• Networking protocols such as BGP & OSPF
• LAN/WAN concepts and advents within data center environments
• Demonstrable experience and deep knowledge of the networking and load balancer technologies and vendors such as Cisco, F5, Riverbed, Force10, Vyatta/Brocade, A10 Networks, Arista, Infoblox, Palo Alto Networks
• Experience with integrating heterogeneous networking and security environments
• Understanding of modern IT and DevOps production data center and Cloud (ISP/ASP) operations.
• Familiarity with systems management concepts, processes and standards (e.g. SNMP); capacity/performance management and tuning
• Fast learner with the ability to explain complex technical concepts to a variety of audiences.
• Strong business insight and problem-solving skills with the ability to influence internal and external partners at all levels.
• Effective working independently and in a team setting.
• Strong organizational skills with the ability to handle multiple client demands.
• Superb communication, presentation and interpersonal skills including the ability to communicate effectively and build relationships with CxO level personnel.

Mansioni

• Lead network virtualization and major VMware initiatives within customer accounts.
• Provide architectural guidance for the customer’s Network Virtualization and major VMware initiatives.
• Collaborate with multi-functional VMware project teams including consultants, engineers, product management and support staff.
• Map VMware solutions to the customer’s unique business and technical requirements.
• Maintain current knowledge of VMware’s load balancing and security solutions and product direction.
• Lead and drive challenging requests across simultaneous client engagements.
• Provide clear product feedback to VMware Product Management based on use-cases.
• Understand customer business challenges and act as a trusted advisor for best practices.
• Manage customer engagement milestones and relationships at executive levels.
• Expand adoption of VMware solutions within assigned accounts and travel up to 20% as needed.
• Act as Customer Advocate and primary liaison within VMware for customer success.

Conoscenze

Networking experience

VMware networking

Customer-facing

Cross-functional collaboration

Security concepts

Data center infrastructure

Communication with executives

Travel up to 20%

Formazione

BS degree preferred

Strumenti

Cisco networking

F5

Riverbed

Arista

Descrizione del lavoro

Narooma is seeking a Technical Adoption Manager for Application Networking & Security to guide customers through VMware solutions, focusing on network virtualization, security, and load-balancing strategies. You will partner with internal teams to ensure customer success and drive value across accounts.

The role emphasizes deep networking expertise, VMware product knowledge, and strong communication with executive stakeholders, with travel up to 20% and a home-office setup.