Remote Scheduling & Reservations Specialist

Narooma; Newcastle; Remote; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Remote environment

Flexible scheduling

Training available

Ongoing support

Job summary

Narooma is seeking an organized Scheduling and Reservations Coordinator to manage customer requests, calendar details, and reservation information. The role requires accuracy, responsiveness, and the ability to coordinate dates, times, and customer preferences.

You will respond to inquiries, gather details, research options, confirm dates, send reminders, and maintain up-to-date calendars. A reliable, professional approach and strong data-entry skills are essential in a remote work environment.

Qualifications

• Strong scheduling skills and experience coordinating dates and times.
• Excellent organizational abilities and attention to detail.
• Clear customer communication and reliable responsiveness.
• Good time-management and accurate data entry.
• Proficiency with basic computer operations and calendar systems.
• Ability to learn new scheduling and reservation software.

Responsibilities

• Respond to scheduling and reservation inquiries.
• Gather dates, preferences, and customer details.
• Research available times and options.
• Coordinate appointments and reservation requests.
• Review calendar information and confirm details.
• Send reminders and updates.
• Assist with rescheduling requests.
• Communicate changes promptly.
• Maintain accurate calendars and records.
• Follow up on incomplete requests.

Skills

Scheduling

Organizational skills

Attention to detail

Clear communication

Time management

Data entry

Basic computer skills

Learn calendar systems

Reliability

Scheduling experience (nice-to-have)

Job description

Narooma is seeking an organized Scheduling and Reservations Coordinator to manage customer requests, calendar details, and reservation information. The role requires accuracy, responsiveness, and the ability to coordinate dates, times, and customer preferences.

You will respond to inquiries, gather details, research options, confirm dates, send reminders, and maintain up-to-date calendars. A reliable, professional approach and strong data-entry skills are essential in a remote work environment.