Remote Scheduling & Reservations Specialist

Infinite Aged Care; Cairns Regional; Remote; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Remote work

Flexible hours

Training provided

Career development

Job summary

Infinite Aged Care is seeking a detail-oriented Scheduling and Reservations Coordinator to manage customer requests, calendar details, and reservation information from a remote location.

You will coordinate dates, times, and preferences, respond to inquiries, gather client data, and ensure accurate calendars. The role emphasizes reliability, clear communication and the ability to learn calendar systems with ongoing training and support.

Qualifications

• Strong scheduling skills and ability to manage multiple requests.
• Excellent organizational abilities and a methodical approach.
• Attention to detail and accuracy in data handling.
• Clear, professional customer communication.
• Strong time-management skills and prioritization.
• Accurate data entry and record keeping.

Responsibilities

• Respond to scheduling and reservation inquiries.
• Gather dates, preferences, and customer details.
• Research available times and options.
• Coordinate appointments and reservation requests.
• Review calendar information for accuracy.
• Confirm dates and relevant details with customers.
• Send reminders and updates.
• Assist with rescheduling requests.
• Communicate changes promptly to all parties.
• Maintain accurate calendars and records.
• Follow up on incomplete requests.

Skills

Strong scheduling

Organizational abilities

Attention to detail

Customer communication

Time-management

Data entry

Computer proficiency

Calendar systems

Reliability

Scheduling experience (nice-to-have)

Job description

Infinite Aged Care is seeking a detail-oriented Scheduling and Reservations Coordinator to manage customer requests, calendar details, and reservation information from a remote location.

You will coordinate dates, times, and preferences, respond to inquiries, gather client data, and ensure accurate calendars. The role emphasizes reliability, clear communication and the ability to learn calendar systems with ongoing training and support.