Remote Salesforce Business Analyst — AI-Driven Delivery

Sliick; Australia; Remote; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Mentorship program

Boutique culture

Shape delivery process

Job summary

Sliick is seeking a Salesforce Business Analyst based in Australia or the Philippines for a fully remote role. You will bridge business needs and technical delivery across the full project lifecycle, from discovery through UAT and adoption.

Ideal candidates have strong business analysis, workshop facilitation, Salesforce knowledge, testing, change and training, and excellent communication to align business and technical teams.

Qualifications

• Proven experience as a business analyst on technology projects, from discovery through go-live.
• Confident in running workshops with stakeholders at all levels and extracting actual needs.
• Solid Salesforce platform knowledge to shape requirements around it.
• Experience writing test scenarios and conducting user acceptance testing (UAT).
• Experience supporting users through change, including training material and sessions.
• Excellent written and spoken English; able to explain clearly to business and technical audiences.

Responsibilities

• Run workshops: Plan and facilitate discovery workshops with client stakeholders and end users.
• Understand user needs: Map current and future processes, identify real problems, gather requirements from users.
• Write clear requirements: Turn findings into user stories, acceptance criteria and process maps for the team to build.
• Test the solution: Develop test scenarios and verify the solution against requirements.
• Lead UAT: Prepare and support user acceptance testing; track issues and obtain sign-off.
• Manage the change: Help clients plan impact on people/processes and communicate changes.
• Train users: Create training material and run sessions so users are confident on day one.
• Deliver with AI: Apply AI tools in delivery and shape how AI fits into the process.

Skills

Business analysis

Workshop facilitation

Salesforce knowledge

Testing & UAT

Change & training

Communication

Tools

Jira

Azure DevOps

Lucidchart

Miro

Job description

Sliick is seeking a Salesforce Business Analyst based in Australia or the Philippines for a fully remote role. You will bridge business needs and technical delivery across the full project lifecycle, from discovery through UAT and adoption.

Ideal candidates have strong business analysis, workshop facilitation, Salesforce knowledge, testing, change and training, and excellent communication to align business and technical teams.