Remote Reservation Support Specialist

Anzuk; Sydney; Remote; AUD 52.000 - 65.000; Vollzeit

Benefits dieser Stelle

Remote work

Flexible schedule

Training provided

Ongoing support

Professional development

Diverse responsibilities

Zusammenfassung

Anzuk is hiring a Reservation Support Agent to assist customers with reservation inquiries and updates in a remote role. The ideal candidate is organized, detail-oriented, and capable of researching information to provide professional service.

Responsibilities include responding to inquiries, coordinating reservations, and maintaining accurate records, with ongoing training and development opportunities in a flexible, remote environment.

Qualifikationen

• Strong customer-service skills.
• Good written and verbal communication.
• Excellent attention to detail.
• Ability to learn reservation systems.

Aufgaben

• Respond to reservation inquiries
• Research available options
• Gather customer preferences and information
• Assist with coordinating reservations
• Review reservation details for accuracy
• Provide confirmations and relevant information
• Assist with modifications and updates
• Communicate with providers when necessary
• Maintain organized reservation records
• Follow up regarding outstanding details
• Provide professional customer assistance

Kenntnisse

Customer service

Attention to detail

Communication

Organization

Computer basics

Research online

Reservation systems

Dependable

Time management

Experience helpful

Jobbeschreibung

Anzuk is hiring a Reservation Support Agent to assist customers with reservation inquiries and updates in a remote role. The ideal candidate is organized, detail-oriented, and capable of researching information to provide professional service.

Responsibilities include responding to inquiries, coordinating reservations, and maintaining accurate records, with ongoing training and development opportunities in a flexible, remote environment.