Remote Reservation Support Specialist

Pbe Real Estate - Venus Bay; Australia; Remote; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Remote environment

Flexible scheduling

Training available

Ongoing support

Professional development

Varied responsibilities

Job summary

PBE Real Estate - Venus Bay is seeking a detail‑oriented Reservation Support Agent to assist customers with reservation inquiries, options, updates, and general support. The role emphasizes professional customer service and accurate data handling in a remote environment.

You will respond to inquiries, research options, gather preferences, coordinate reservations, verify details, and provide confirmations. Flexible scheduling, ongoing training, and development support are offered to help you grow

Qualifications

• Strong customer-service skills.
• Excellent attention to detail.
• Good written and verbal communication.
• Strong organization.
• Basic computer proficiency.
• Comfortable researching online.
• Ability to learn reservation systems.
• Dependable and self-motivated.
• Strong time-management skills.
• Previous reservation experience is helpful but not required.

Responsibilities

• Respond to reservation inquiries.
• Research available options.
• Gather customer preferences and information.
• Assist with coordinating reservations.
• Review reservation details for accuracy.
• Provide confirmations and relevant information.
• Assist with modifications and updates.
• Communicate with providers when necessary.
• Maintain organized reservation records.
• Follow up regarding outstanding details.
• Provide professional customer assistance.

Skills

Customer service

Attention to detail

Written communication

Verbal communication

Organization

Computer literacy

Research online

Reservation systems

Time management

Reliable and self-motivated

Job description

PBE Real Estate - Venus Bay is seeking a detail‑oriented Reservation Support Agent to assist customers with reservation inquiries, options, updates, and general support. The role emphasizes professional customer service and accurate data handling in a remote environment.

You will respond to inquiries, research options, gather preferences, coordinate reservations, verify details, and provide confirmations. Flexible scheduling, ongoing training, and development support are offered to help you grow