Remote Reservation Specialist – Flexible Hours & Growth

The Migration Company; Toowoomba Regional; Teletrabalho; AUD 30 000 - 41 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Remote work

Flexible scheduling

Training available

Resumo da oferta

The Migration Company is seeking a detail-oriented Reservation Support Agent to assist customers with reservation inquiries, options, updates, and general support. The role emphasizes accuracy, research, and professional customer service while working remotely.

You will respond to inquiries, gather preferences, coordinate reservations, and provide confirmations. Training is available to help you learn reservation systems and improve service quality in a flexible, remote environment.

Qualificações

• Excellent customer-service mindset and communication skills.
• Detail-oriented with strong organizational abilities.
• Able to research information and learn reservation systems.
• Good written and verbal communication.

Responsabilidades

• Respond to reservation inquiries in a timely and professional manner.
• Research available options and gather customer preferences.
• Assist with coordinating and updating reservations.
• Review details for accuracy and provide confirmations.
• Communicate with providers when necessary and maintain records.
• Support customers with modifications and updates as needed.
• Follow up to ensure all outstanding details are resolved.

Descrição da oferta de emprego

The Migration Company is seeking a detail-oriented Reservation Support Agent to assist customers with reservation inquiries, options, updates, and general support. The role emphasizes accuracy, research, and professional customer service while working remotely.

You will respond to inquiries, gather preferences, coordinate reservations, and provide confirmations. Training is available to help you learn reservation systems and improve service quality in a flexible, remote environment.