Remote Research Ops & Data Insights Analyst

GenesisCare; Australia; Remote; AUD 48,000 - 72,000; Part time

Benefits offered by this job

Wellbeing support

Discounts with partners

My Fitness Passport

Career development

Job summary

GenesisCare is seeking a Research Operations Analyst to join the Research team on a part-time, 6-month contract. The role focuses on research systems operations, data quality, reporting, and process improvement across national teams, with remote work available from anywhere in Australia.

You will provide first-line system support, manage enhancements, assist with UAT, validation, and releases, and generate operational and research reports.

Qualifications

• Qualifications in information systems, business analytics, data analytics, health information management, health sciences, clinical research or a related field.
• Experience supporting business, operational, clinical, or research systems.
• Strong analytical and problem-solving skills with the ability to investigate and resolve user issues.
• Experience with reporting tools, data analysis, or business intelligence platforms.

Responsibilities

• Provide first-line support for research systems, reporting, and user access issues.
• Manage and prioritise operational system enhancements, requests, and change activities.
• Support user acceptance testing, defect resolution, validation activities and system releases.
• Maintain testing records, validation documentation, release notes and user communications.
• Produce routine operational, financial and research reports for stakeholders.
• Support the development and maintenance of Power BI dashboards and reporting solutions.
• Perform data quality reviews, reconciliations, and consistency checks across research systems.
• Monitor and improve data completeness and integrity within operational datasets.
• Develop and maintain work instructions, process documentation, and support materials.
• Deliver onboarding, refresher training, and practical support for research system users.
• Identify opportunities to improve, streamline, and automate operational processes.
• Support approved real-world evidence projects, data delivery activities, and clinical AI data validation initiatives.
• Ensure all activities are conducted in accordance with GenesisCare SOPs, Good Clinical Practice (GCP), and applicable regulatory requirements.

Skills

Analytical thinking

Stakeholder engagement

Communication skills

Problem solving

Education

Information systems / data analytics background

Tools

Salesforce

Power Platform

Power BI

Job description

GenesisCare is seeking a Research Operations Analyst to join the Research team on a part-time, 6-month contract. The role focuses on research systems operations, data quality, reporting, and process improvement across national teams, with remote work available from anywhere in Australia.

You will provide first-line system support, manage enhancements, assist with UAT, validation, and releases, and generate operational and research reports.