Remote Parts & Service Growth Strategy Lead

Hitachi; Brisbane; On-site; AUD 110,000 - 160,000; Full time

Benefits offered by this job

Work from home

Car allowance

Health insurance

Wellness program

Job stability

Uniform

Training & development

Staff discounts

Company culture

Job summary

Hitachi Construction Machinery Australia Pty Ltd in Brisbane is seeking a Parts and Service Development Manager based at our Wacol office. You will work with branch sales and operations to identify growth opportunities and help develop and implement strategies to improve parts and service performance and customer satisfaction.

The role demands strong project management, sales and marketing strategy skills, advanced Excel, and excellent stakeholder engagement.

Qualifications

• Experience in a similar role with track record of growing and improving the business.
• Ability to develop and implement sales and marketing strategies.
• Strong commercial acumen and advanced analytical skills.
• Excellent stakeholder engagement and management skills.
• Tertiary qualifications in business/engineering or trade.
• Understanding of mining/construction market is advantageous.
• Senior business-level communication and presentation skills.

Responsibilities

• Influence the business development activities for parts and services across the Northern Region.
• Identify opportunities and implement strategies to grow our market share within the Parts & Service business.
• Analyse sales trends and other data – and then develop and implement parts and service marketing initiatives to deliver growth – both locally and nationally.
• Support the development, project management and implementation of national parts and service business improvement initiatives.
• Conduct deep analytical parts and service sales territory reviews to support the local branch management team in identifying areas of improvement and growth.
• Support the branch management team Coach, lead and mentor the regional parts and service sales teams.

Skills

Project Management

Sales Strategy

Analytical Skills

Stakeholder Engagement

Excel (Advanced)

Education

Bachelor's degree in Business/Engineering or Trade

Job description

Hitachi Construction Machinery Australia Pty Ltd in Brisbane is seeking a Parts and Service Development Manager based at our Wacol office. You will work with branch sales and operations to identify growth opportunities and help develop and implement strategies to improve parts and service performance and customer satisfaction.

The role demands strong project management, sales and marketing strategy skills, advanced Excel, and excellent stakeholder engagement.