Remote OpenShift SRE: Reliability, Automation, Escalations

Ishe

Australia

Remote

AUD 140,000 - 200,000

Full time

37 hours ago

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Benefits offered by this job

Remote Australia

Job summary

Red Hat is seeking a Customer Site Reliability Engineer to join the OpenShift Managed Cloud Services team. You will manage OpenShift/Kubernetes environments, automate operations, and ensure high availability in a remote Australia setting.

Collaboration with TAMs, Services, Fleet SRE, and DevOps will be essential to deliver reliable cloud services. Ideal candidates bring advanced Linux administration and cloud experience, plus strong English communication.

Qualifications

Experience operating large-scale distributed systems with emphasis on reliability.
Strong troubleshooting skills and ability to lead complex incident responses.
Proactive mindset with ability to document resolutions and best practices.

Responsibilities

Manage large-scale, distributed systems to minimize downtime and improve resilience.
Lead and participate in high-priority customer escalations with a customer-first approach.
Coordinate complex incident response procedures and postmortems.
Develop automation to improve scalability, reliability, and performance.
Collaborate with cross-functional teams to enhance system robustness.
Mentor teammates and promote knowledge sharing and continuous learning.