Remote OpenShift SRE - Cloud Reliability Lead

Regis Aged Care; Australia; Hybrid; AUD 140,000 - 190,000; Full time

Job summary

Red Hat is seeking a Customer Site Reliability Engineer for OpenShift Managed Cloud Services to ensure availability, reliability, and performance of cloud services at scale. You will lead investigations, automate operations, and mentor teams while collaborating with various engineering and services groups.

You will bring advanced OpenShift/Kubernetes expertise, Linux system management in cloud environments, and strong communication skills to drive reliable, scalable solutions for customers in a

Qualifications

• Experience with OpenShift/Kubernetes container platform support or administration.
• Proficient with container-based technologies on Linux.
• Experience managing Linux-based systems in public cloud (AWS, Azure, GCP).
• Experience with enterprise monitoring; Prometheus knowledge preferred.
• Proficient with Ansible and Terraform for configuration management.
• Software engineering experience using object-oriented languages; Golang preferred.
• Strong communication skills and experience interfacing with customers.
• Fluent in English; additional languages are a plus.

Responsibilities

• Manage large-scale, distributed systems to minimize downtime and improve resilience.
• Ensure stability and functionality of services to maintain customer trust.
• Drive continuous improvement of processes, tools, and automation.
• Lead development of code and automation to scale and performance.
• Lead high-priority customer escalations with a customer-first mindset.
• Coordinate and execute complex incident response and postmortems.
• Collaborate with cross-functional teams to enhance system robustness.
• Mentor team members and foster a learning culture.

Skills

OpenShift

Kubernetes

Linux

Cloud platforms

Prometheus

Ansible

Terraform

Golang

Communication

English fluency

Tools

OpenShift

Kubernetes

Linux

Prometheus

Ansible

Terraform

Job description

Red Hat is seeking a Customer Site Reliability Engineer for OpenShift Managed Cloud Services to ensure availability, reliability, and performance of cloud services at scale. You will lead investigations, automate operations, and mentor teams while collaborating with various engineering and services groups.

You will bring advanced OpenShift/Kubernetes expertise, Linux system management in cloud environments, and strong communication skills to drive reliable, scalable solutions for customers in a