Remote NSW Workers’ Comp Technical Specialist

Haylo People Pty Ltd; Newcastle; Remote; AUD 106,000 - 130,000; Full time

Benefits offered by this job

Remote flexibility

Salary up to 118k AUD + super

Job summary

Haylo People Pty Ltd is partnering with an established organisation to recruit a Technical Specialist within their NSW Workers Compensation team based in Newcastle. The role focuses on strengthening regulatory compliance, improving claims management practices, and providing technical guidance to Case Managers.

You will work closely with leadership to support team performance, coach Case Managers, and influence technical capability and claims outcomes across the team, with remote flexibility

Qualifications

• Strong end-to-end NSW Workers Compensation claims management experience.
• Experience in a technical specialist role or senior case manager seeking advancement.
• Sound knowledge of NSW Workers Compensation legislation, compliance and decision-making.

Responsibilities

• Provide technical advice to Case Managers on complex Workers Compensation claims.
• Review ongoing liability and compliance-related decisions.
• Coach Case Managers to improve technical knowledge and decision-making.
• Support claims strategy reviews to improve progression and return-to-work outcomes.
• Collaborate with Team Leaders to identify gaps and improve performance.

Skills

Workers compensation knowledge

Technical specialist experience

Stakeholder communication

Job description

Haylo People Pty Ltd is partnering with an established organisation to recruit a Technical Specialist within their NSW Workers Compensation team based in Newcastle. The role focuses on strengthening regulatory compliance, improving claims management practices, and providing technical guidance to Case Managers.

You will work closely with leadership to support team performance, coach Case Managers, and influence technical capability and claims outcomes across the team, with remote flexibility