Case Manager – Workers’ Compensation (Hybrid NSW)

QBE Insurance Group; Lismore; Híbrido; AUD 70 000 - 95 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hybrid Working

Holistic wellbeing coaching

Flexible leave

Resumo da oferta

QBE Insurance Group in Lismore, NSW seeks an experienced Case Manager to join the Workers’ Compensation Nominal Insurer team. The role involves managing a portfolio of workers’ compensation claims, coordinating treatment, and driving safe return-to-work outcomes in a hybrid in-office and remote environment.

You will apply your knowledge of legislation and guidelines, maintain compliant documentation, and contribute to service delivery improvements within a supportive team in Northern NSW.

Qualificações

• Proven experience in workers’ compensation claims management.
• Understanding of workers’ compensation legislation and statutory processes.
• Ability to liaise with employers, injured workers, practitioners and stakeholders.

Responsabilidades

• Manage a portfolio of workers’ compensation claims within the Nominal Insurer scheme, ensuring timely, compliant outcomes.
• Apply legislation and guidelines to assess liability, coordinate treatment and support return-to-work outcomes.
• Collaborate with employers, injured workers, practitioners and internal stakeholders to drive proactive claims management.

Conhecimentos

Analytical Thinking

Case Management

Claims Settlement

Communication

Critical Thinking

Customer Service

Data Privacy

Disability Claims

Intentional collaboration

Managing performance

Negotiation

Personal Injury Claims

Risk Assessments

Sound Judgment

Stakeholder Management

Descrição da oferta de emprego

QBE Insurance Group in Lismore, NSW seeks an experienced Case Manager to join the Workers’ Compensation Nominal Insurer team. The role involves managing a portfolio of workers’ compensation claims, coordinating treatment, and driving safe return-to-work outcomes in a hybrid in-office and remote environment.

You will apply your knowledge of legislation and guidelines, maintain compliant documentation, and contribute to service delivery improvements within a supportive team in Northern NSW.