Remote Medical Radiology Support Specialist

Y-Axis; Sydney; Remoto; AUD 45.000 - 65.000; Tempo pieno

Descrizione del lavoro

Y-Axis is seeking a Customer Service Representative to deliver exceptional support, manage orders, and coordinate with internal teams to resolve issues. You will serve as the main point of contact and ensure records are accurate and up-to-date.

The role requires strong communication, attention to detail, and proficiency with ERP/WMS systems and Microsoft Office in a fast-paced environment. This is a remote position with national scope within Australia.

Competenze

• Experience delivering customer support and maintaining accurate records.
• Strong communication and interpersonal skills with a customer-focused mindset.
• Proficiency with Microsoft Office and data entry accuracy.

Mansioni

• Act as the primary contact for customers via phone, email, and portals.
• Manage customer accounts, ensuring order accuracy, stock movements, and invoicing details.
• Collaborate with warehouse, transport, and operations teams to resolve service issues and communicate updates.

Conoscenze

Customer Service

Analysis

Microsoft Office

SOPs

ERP/WMS

Strumenti

ERP/WMS systems

Descrizione del lavoro

Y-Axis is seeking a Customer Service Representative to deliver exceptional support, manage orders, and coordinate with internal teams to resolve issues. You will serve as the main point of contact and ensure records are accurate and up-to-date.

The role requires strong communication, attention to detail, and proficiency with ERP/WMS systems and Microsoft Office in a fast-paced environment. This is a remote position with national scope within Australia.