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Outlier is seeking a Technical Support Engineer who can communicate in Korean to assist customers with technical inquiries, product setup, and troubleshooting. This role is remote within Australia, offering flexible hours and remote collaboration with a global team.
You will diagnose issues, guide users through solutions, document cases, and escalate complex problems to engineering. The ideal candidate has strong communication, customer service mindset, and a passion for helping users succeed.
Outlier is seeking a Technical Support Engineer who can communicate in Korean to assist customers with technical inquiries, product setup, and troubleshooting. This role is remote within Australia, offering flexible hours and remote collaboration with a global team.
You will diagnose issues, guide users through solutions, document cases, and escalate complex problems to engineering. The ideal candidate has strong communication, customer service mindset, and a passion for helping users succeed.