Ai Agent Engineer: Remote Freelance, Up To $50/Hr

Outlier; Australia; Remote; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Remote environment

Flexible scheduling

Training available

Ongoing support

Professional development

Varied responsibilities

Job summary

Outlier is seeking a Korean-speaking Reservation Support Agent to handle reservation inquiries, coordinate details, and provide professional customer assistance from a remote AUS location.

Ideal candidates are organized, detail-oriented, and comfortable researching options. Training is provided, with ongoing support to develop customer service, research, and communication skills while managing diverse requests.

Qualifications

• Experience in customer support is preferred but not required.
• Attention to detail and accuracy in handling reservations.
• Ability to communicate clearly with customers and internal teams.

Responsibilities

• Respond to reservation inquiries
• Research available options
• Gather customer preferences and information
• Assist with coordinating reservations
• Review reservation details for accuracy
• Provide confirmations and relevant information
• Assist with modifications and updates
• Communicate with providers when necessary
• Maintain organized reservation records
• Follow up regarding outstanding details
• Provide professional customer assistance

Skills

Strong customer-service

Attention to detail

Written and verbal communication

Organization

Basic computer proficiency

Researching online

Learn reservation systems

Dependable and self-motivated

Time-management

Reservation experience helpful

Job description

Technical Support Engineer, Korean-speaking (Remote, AUS)

We are looking for an organized Reservation Support Agent to assist customers with reservation inquiries, available options, updates, and general support.

The ideal candidate is detail-oriented, comfortable researching information, and committed to providing professional customer service.

• Respond to reservation inquiries
• Research available options
• Gather customer preferences and information
• Assist with coordinating reservations
• Review reservation details for accuracy
• Provide confirmations and relevant information
• Assist with modifications and updates
• Communicate with providers when necessary
• Maintain organized reservation records
• Follow up regarding outstanding details
• Provide professional customer assistance

• Strong customer-service skills
• Excellent attention to detail
• Good written and verbal communication
• Strong organization
• Basic computer proficiency
• Comfortable researching online
• Ability to learn reservation systems
• Dependable and self-motivated
• Strong time-management skills
• Previous reservation experience is helpful but not required

• Remote Environment: Provide reservation support remotely
• Flexible Scheduling: Organize your availability around customer needs
• Training Available: Learn reservation processes and systems
• Ongoing Support: Access educational resources and continued guidance
• Professional Development: Build customer service, research, organization, and communication skills
• Varied Responsibilities: Work with different customer requests and reservation needs