Remote Health Admin Coordinator (3 Days/Week)

Home Health Rehab; Geelong; Remote; AUD 42,000 - 54,000; Part time

Job summary

Home Health Rehab in Geelong is seeking a friendly administrator to join our team for three days per week, 9am–5pm, working from home. You’ll process referrals, enter client data into Cliniko, manage emails, and coordinate invoicing.

You will support a team of physiotherapists and OTs, schedule referrals by location and availability, maintain client records, and help develop efficient workflows in a casual, supportive environment.

Qualifications

• Previous administrative experience, ideally within the health sector.
• Strong organisational, time-management and problem-solving skills.
• Excellent attention to detail and accuracy with referrals, client records, invoicing and documentation.
• Excellent communication and customer service skills with a professional telephone manner.
• Ability to manage competing priorities and multitask efficiently.
• Ability to create and maintain clear workflow processes and handovers.

Responsibilities

• Process incoming referrals and enter client information into our clinical software Cliniko.
• Allocate referrals to practitioners based on location, availability and caseload.
• Manage incoming emails, correspondence and client documentation.
• Complete daily invoicing and assist with general administrative tasks.
• Answer phone calls and respond to client, family and referrer enquiries in a friendly and professional manner.
• Act as a key point of contact and escalate issues when needed.
• Coordinate staff compliance records and assist with administrative requirements.
• Monitor stock and coordinate ordering.
• Help develop and improve administrative systems and processes.

Skills

Organisational skills

Time management

Problem solving

Communication

Customer service

Multitasking

Independent work

Tools

Cliniko

Xero

Job description

Home Health Rehab in Geelong is seeking a friendly administrator to join our team for three days per week, 9am–5pm, working from home. You’ll process referrals, enter client data into Cliniko, manage emails, and coordinate invoicing.

You will support a team of physiotherapists and OTs, schedule referrals by location and availability, maintain client records, and help develop efficient workflows in a casual, supportive environment.