Remote Fintech Integration & Support Specialist

Lever, Inc.; Australia; Remote; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Fully remote work

Competitive salary in USDC

Career progression toward senior roles

Direct impact on platform reliability

Job summary

Lever, Inc. is seeking an Integration Manager & Technical Support Specialist based in Australia.

This role focuses on hands-on technical support, merchant onboarding, payment integrations, troubleshooting, and platform reliability to ensure successful production launches. You will configure payments, validate APIs, investigate issues with Postman and logs, and work with international merchants and Engineering to drive Go-Live success.

Qualifications

• 1+ year of experience in L2/L3 technical support or senior support/manager roles in fintech/payments.

Responsibilities

• Lead merchant onboarding by configuring integrations, payment routing, and methods across PSP, on/off-ramp, and card solutions.
• Validate API requests and troubleshoot integration issues using Postman and logs to ensure production readiness.
• Investigate transaction incidents by analyzing payloads, SQL, and logs to identify root causes and remediation.
• Prepare concise incident reports and communicate findings to international merchants and internal teams.

Skills

Analytical thinking

Proactive ownership

Communication (EN/Russian)

Tools

Postman

Grafana

JSON

REST APIs

Job description

Lever, Inc. is seeking an Integration Manager & Technical Support Specialist based in Australia.

This role focuses on hands-on technical support, merchant onboarding, payment integrations, troubleshooting, and platform reliability to ensure successful production launches. You will configure payments, validate APIs, investigate issues with Postman and logs, and work with international merchants and Engineering to drive Go-Live success.